Technology news

23 May 2019
Google has unveiled a new tool known as Grow My Store to support retailers with improving their customers’ online and omnichannel experiences. Testing against 22 metrics The new Grow My Store tool gives retailers a rating of their website, while generating reports with recommendations on how to improve their customers’ online experience. The site is initially being rolled out in English, Fr...
17 May 2019
Deliveroo has announced that online retailer Amazon is the biggest investor in its latest $575m funding round. Growing the Deliveroo business Food courier service Deliveroo operates in over 500 towns and cities across 14 markets. In the UK, the company delivers throughout 100 towns and cities, partnering with over 8,000 restaurants to deliver food to customers ordered on the website or Deli...
16 May 2019
Waitrose & Partners is extending its in-home unattended delivery service, While You’re Away, following a successful initial trial. Successful pilot In October 2018, Waitrose became the first UK retailer to deliver groceries through in-home unattended delivery. The retailer’s While You’re Away service was initially trialled with 100 customers located within the delivery area of its dotcom fu...
14 May 2019
Amazon has launched a new service offering customers a network of stores where they can collect their online orders from designated pick up points. Amazon Counter Looking to make the most of the increasing popularity of click and collect services, Amazon, through its new service called “Amazon Counter”, will allow its customers to choose a pick-up point when they get to the check-out stage ...
17 April 2019
Kroger has gone live with the expansion of its self-driving grocery ecommerce delivery pilot to the Houston market. Partnering with Nuro Kroger is working with self-driving vehicle company, Nuro, for the expansion of this programme, following an earlier test in Scottsdale, Arizona. It currently operates from one store in the Houston market, making deliveries into two zip codes. A further st...
16 April 2019
As the retailer looks to continue to build the success of its Act for Food initiative globally, it has announced, with Nestle, the use of Blockchain technology for a national brand, while in Belgium it has entered into a partnership with pork supplier, Westvers. Carrefour, Nestlé to use Blockchain for Mousline Carrefour and Nestlé have announced that from 15 April they are using Blockchain ...
04 April 2019
We round up the latest news from the retailer in Europe and North America as it acquires the FoodFirst Network and offers transparency in egg sourcing in the Netherlands. Meanwhile in Belgium, Delhaize has introduced cashless shopping at its Fresh Atelier food-to-go concept, while in the US it is rolling out an AI-powered supply chain. 1. Albert Heijn acquires FoodFirst Network… Albert Heij...
02 April 2019
In partnership with Carrefour, Zaitt has opened a 24-hour convenience store in São Paulo, which is fully autonomous, requiring no cashiers or members of staff. This is in line with Carrefour Brazil’s strategy of partnering with startups and growing its digital capabilities in the country. Paula Cardoso, CEO of Carrefour eBusiness Brazil, said: “As we do globally, we will be partnering wit...
27 March 2019
We round up the latest innovations from the Netherlands, where Albert Heijn has unveiled a new delivery robot as it trials plastic-free produce in-store. Meanwhile, Jumbo and La Place are investing in their joint proposition and Jumbo is collecting customer and employee feedback in real-time. 1. Albert Heijn to test delivery robot... Albert Heijn introduced its new delivery robot at the Dig...
19 March 2019
Kroger will open its second Customer Fulfillment Centre (CFC), as part of its strategic partnership with UK-based Ocado, in Groveland, Lake County, Florida. Entering the market with an ecommerce-only model Kroger announced in February that one of its first three CFCs would be in Florida, with other sites being developed in Ohio and the Mid-Atlantic region. The decision to site one of the CF...