How did JD.com stay on top of COVID-19 and manage millions of orders per day?

Date : 16 June 2020

Jiong-Jiong Yu

Senior Retail Analyst

To understand how autonomous warehouses allowed JD.com to respond quickly to uncertainties and fluctuations in product availability and consumer demands during the COVID-19 crisis, IGD conducted a collaborative research project with JD.com. Extracts from the full report are shared here in this…
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