Technology news

We look at how Kroger is using Everseen’s Visual AI platform to reduce customer friction and losses at self-checkouts. Reducing checkout errors Everseen’s platform is one of the most advanced in our industry, leveraging AI technologies from powerhouses including Lenovo and NVIDIA. It is being used by Kroger at over 1,700 stores to improve the shopper experience at self-checkouts, where erro...

Walmart is launching two different experiences on Roblox, developed to offer unique interactive content and entertainment for users of the platform. Launching on large, fast-growing platform Roblox is an immersive, 3D online platform developed to play and create new games. Accessible through desktop and mobile browsers, its predominantly used with gaming consoles. Roblox is often considered...

With no real desire to create another term or label in the retail industry, and anyway p-commerce has already been bagged as participatory commerce, the Groceryshop event in Las Vegas this week cemented a view that has been fermenting in my mind for a while that we are on the cusp of a new era of personalised commerce. Achieving the dream We must take a step back and remember that personalisa...

We look at how Walmart is partnering with a range of companies to enhance its retail media opportunities through expanding its social commerce presence. Taking advantage of social commerce growth Walmart’s retail media business, Walmart Connect, is set to pilot new programmes with a range of ‘Innovation Partners’, including TikTok, Snap and Firework. This will enable advertisers to reach sh...

Nuro, a leading autonomous vehicle company, has formed a 10-year partnership with Uber Eats which will see its vehicles become an integral part of how the delivery company delivers food to consumers’ homes and other spaces. Launching in three US states Through this partnership, Uber Eats’ customers will be able to order meals and goods to be delivered by Nuro's purpose-built, self-driving v...

The checkout area continues to a focal point for new innovations and pilots. We look at the latest partnership between Standard AI and Compass Group, and round-up some of the other key developments in this space. Targeting the educational sector Standard AI is one of the leading tech-firms driving the development of checkout-free concepts globally. Its autonomous solution can be deployed in...

While the landscape of labour shortages and rising costs varies across the region, convenience retailers are experimenting with a range of new solutions to tackle their resource challenges. Robots employed to restock at FamilyMart FamilyMart has partnered with start-up Telexistence to introduce stock-checking robots to 300 stores in Japan. The Japan Times reports that each robot can repla...

We look at some of the latest checkout-free concepts to open, or soon to open, in North America, the range of formats they’re being developed within and assess where the various models go next. Key learnings Hybrid models will be the future, with shoppers able to enter and pay as in a regular supermarket, or use the cashierless technology There is no limit to the type of format where ...

Tesco is about to open another cashierless store in London. The Tesco Express store in Chiswell Street is fitted out with Trigo’s cashierless technology, which is a combination of check-in gates, ceiling cameras and shelf scales to enable shoppers to purchase goods without needing to pay at a cash register. What makes this store even more interesting is that it looks like the store will off...

Aldi Nord has opened a cashierless store in Utrecht, Netherlands. This is the retailer’s first store to use the Shop&Go technology, and follows on from Aldi Sud's first cashierless store, which opened in January 2022.  Partnership with Trigo The in-store technology is powered by Trigo, a company that has also partnered with Tesco, REWE Group, Netto and Wakefern Food. The store is 370...