Robots in retail

Toby Pickard
Head of Insight - Innovation & Futures
@RetailAnalysis

Robot technology has made significant advances in terms of functionality and affordability, plus artificial intelligence is allowing machines to communicate more effectively with human beings. This has resulted in a number of retailers trialling in-store robots to improve efficiencies and free staff up to do more valuable roles. In this report we showcase 15 examples from around the world of how robots are being deployed in-stores.