Post-coronavirus (COVID-19): how it will impact online in 2020

Simon Mayhew
Head of Online Retail Insight

In this report, we provide 10 hypotheses on how the online channel will be impacted by Coronavirus (COVID-19). It includes:

  • Increased online penetration
  • The impact on meal kits, subscriptions, direct-to-consumer businesses
  • Online order capacity
  • Social media and digital marketing
  • Wholesale, food service, and takeaway aggregators