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In Verona, under the TuDay Conad banner, cooperative Dao has opened the country’s first autonomous store, with plans to open another in Trento in 2024

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Expansion plans are underway for Amazon as the retailer announces it will launch in South Africa in 2024 and expand drone deliveries to new markets, as well as cross-category to deliver medications. Additionally, the first marketing campaign for its byAmazon private label brand has launched and Amazon Fresh in Seattle has become the first ever grocery store to win a Zero Carbon Certification. ...
The German retailer continues to innovate, trialling drone deliveries in rural Hessen Plugging gaps in the supply of everyday staples The project, called LieferMichel, launched on 5 th October 2023. With initiatives of this kind, the main goal is to make daily necessities accessible to more people living in rural areas. This is not a first for REWE – earlier this year it launched a superma...
Walmart has launched a Generative AI-powered feature, My Assistant, to its home office associates in the US. The launch of ChatGPT by OpenAI last November has popularised the technology and led to a wave of new developments in our industry. Multiple use cases My Assistant has been developed to free up teams from undertaking monotonous and repetitive tasks. Walmart sees significant potential...


See the top trends shaping the eating out market in 2022 and beyond, with examples from operators leading the way around the world.
We present eight case studies from around the world of retailers that are driving forward with unattended in-home delivery, and look at some of the key considerations for this new service.

Be inspired by the latest store concepts from Colruyt, Ahold Delhaize, Carrefour, Casino, SPAR Belgium,  Lidl and Aldi.

This report covers:

  • Stores to visit by channel - convenience, supermarkets, hypermarkets and discount
  • Trends in action -  Differentiation through design, Health wellbeing, lifestyle and premium, Food-to-go, Local sourcing, Private label, Digital and technology
18 examples of how industry is using Augmented Reality to enhance the consumer experience. Within this report we present numerous case studies of industry using AR, from companies like Walmart, Alibaba, Carrefour, Tesco and many more retailers and brands. We also highlight the benefits and challenges of Augmented Reality and where the future of the technology could be going.
Global retail trends 2019

Welcome to our 2019 global retail trends report. We expect five trends to develop and shape the global retail market over the next 12 months and beyond.

Last mile: delivering the goods

16 examples of how technology is being used to enhance last mile delivery.

Join us on a retail safari

Get inspiration, innovation and insight. We’ll help you see the most innovative stores and understand what key retail trends mean for your business.