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50 stores (all but one in London) now offer shoppers the option to scan and pay through the M&S Mobile Pay Go app.

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Sainsbury’s plans to revolutionise the shopping trip by building on its SmartShop technology, announces Commercial Director Paul Mills-Hicks at IGD Live 2019. The retailer is also pushing ahead with differentiating its offer to fend off competition in tough times.   Shoppers want inspiration Mills-Hicks questions the extent to which the industry is responsible for the intense focus on p...
We round up the latest news from retailers in Sweden, Finland and Norway as they grow their store presence, launch a digital baby influencer, celebrate their private label brand and trial new sustainable measures. Sweden: Lidl opens 12 th store in Gothenburg… The new 800 sq. m store is expected to open in Q2 2020. It will be located in a new residential area in the Kviberg area, which is c...
Walmart owned ecommerce retailer in India creates Farmermart to focus on grocery retail. Intends to sell directly to shoppers   With an initial investment of US$350m, Flipkart has registered a new entity to focus on online grocery retailing. Through Farmermart, the company intends to begin selling fresh groceries, as well as to develop its own range of private label products. If successful,...


We present eight case studies from around the world of retailers that are driving forward with unattended in-home delivery, and look at some of the key considerations for this new service.

We review Ocado's current performance, its growth forecasts for the next five years, plus progress against key strategic objectives.

Included in this report:

  • Ocado's five year sales forecast
  • Ocado's strategy
  • Ocado's international agreements
  • Ocado Smart Platform innovations
  • Ocado's fulfilment and delivery operations
We review and compare Ocado’s new one-hour delivery service and highlight the opportunities for manufacturers
Learn more about the rationale of the deal, benefits for both players, and potential challenges ahead as Ocado Retail UK and M&S announce a new joint venture.
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Key Presentations

We highlight the three key themes from this year's Digital Commerce Summit

M-commerce is continuously evolving, with great potential in emerging markets. We explore this further through assessing its challenges and opportunities further, and international inspiration for where it could develop in the future.

IGD forecasts the digital future for the food and grocery industry.

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