Coronavirus (COVID-19):
latest news from Asia-Pacific


Sign up to our Retail Analysis newsletter

Stay ahead with our round-up and expert analysis of the latest global FMCG news.

SIGN UP HERE

20 October 2020
Last week, Alibaba Group President Michael Evans joined NRF President and CEO Matthew Shay to discuss Alibaba’s response to COVID-19, and how the pandemic has altered the retail landscape in both the short term and long term. We share some of the key highlights. What has been the journey for Alibaba and its merchants since Feb 2020? Alibaba has been adjusting the business to respond to the ...
14 October 2020
Japan's four largest retailers, Seven & i Holdings, Aeon, FamilyMart and Lawson, have posted their H1 results for the six months from March 1 to August 31, 2020. Summary and our view The big four’s H1 results continue to show the negative impact of COVID-19 has had on convenience retailing in Japan. Average spending per customer at convenience stores has increased, but this has not been eno...
14 October 2020
East Japan Railway Co. (JR East) is planning to open 100 automated convenience stores over the next four years. Expansion of cashless stores Following the outbreak of COVID-19, plans to expand JR East’s unstaffed convenience store concept have accelerated. The company launched the first cashless NewDays convenience store at its Musashisakai Station (Tokyo) last year. In March, it then lau...
13 October 2020
Monthly data updates from the three largest convenience chains in the world, 7-Eleven, FamilyMart and Lawson, focusing on sales, customer footfall and average customer spend in Japan.  7-Eleven the first retailer to post positive monthly all store sales Amongst the big three, 7-Eleven has been the first to post positive monthly all store sales this fiscal year. In September, it recorded gro...
09 October 2020
Alibaba is set to acquire a stake of around 10% in travel duty-free company Dufry. New Retail and digital transformation Full details of the deal have not yet been disclosed. It would, include, however, a new joint venture setup (51% owned by Alibaba and 49% by Dufry). As part of the JV, Dufry will contribute its existing travel retail business in China. Dufry is the world’s largest duty...
25 August 2020
Grab and Unilever will collaborate to protect Grab drivers and riders, connect small business retailers to online channel and dispatch products to retailers using GrabExpress drivers. GrabProtect through Unilever products Unilever will be equipping vehicles in Indonesia, Malaysia, and the Philippines with Lifebuoy hand sanitisers and Cif disinfectant sprays, at no cost to driver-partners or...
18 August 2020
Central Retail Corporation reports a total Q2 revenue of THB41,376m (US$1,327m) and a net loss of THB2,519m (US$81m), driven mainly by government measures to control the COVID-19 pandemic. Store closures in non-food segment The main decline came from the fashion segment with revenues falling by 47.6% year-on-year due to government measures to close stores in Thailand and Italy. Revenue from...
18 August 2020
BJC’s consolidated revenue for Q2 2020 reached THB38,604 (US$1,239m), declining by 13.2% due to lower sales across most of its segments except healthcare. Grocery retail segment was also adversely impacted due to COVID-19 measures. Grocery retail sales decreased by 11.7% BJC recorded sales of THB25,698m for its grocery retail business, a drop of THB3,292m (US$106m) or -11.7%. Same-store-sal...
11 August 2020
We provide monthly trading updates from Japan’s three largest convenience chains, 7-Eleven, FamilyMart and Lawson, as they look to accelerate out of recovery from COVID-19. July year-on-year trading update: 7-Eleven All stores sales down 5.5% Existing stores sales up down 5.1% Existing stores number of customers down 12.1% Existing stores spending per customer up 7.8% Nu...
06 August 2020
The world's largest international health and beauty retailer, A.S. Watson, has posted its results for the first half ending 30 June 2020. COVID-19 severely impacts H1 revenue A.S. Watson's retail division is split into five subdivisions, Healthy & Beauty Western Europe, Eastern Europe, China, Asia and Other Retail Total retail revenue fell -11% to HKD73.6bn (US$9.5bn) In local curr...
30 July 2020
Dairy Farm has released its H1 results for the six months ended 30 June. Consolidated sales including 100% of associates and joint venture increased 6% to US$14,547m, but subsidiary sales fell 9% to US$5,240m. Overall performance mixed Sales by the Group’s subsidiaries fell mainly due to the annualised impact of the stores closures in 2019 under the Group’s space optimisation plan in Southe...
29 July 2020
McDonalds announced results for the second quarter 2020 ended 30 June 2020, the period when global COVID-19 restrictions had most impact on store trading. Summary As of 30 June 2020, nearly all McDonald’s restaurants around the world were open to serve customers Total revenue fell from US$5,409.8m in 2019 to US$3,761m in 2020 Systemwide sales decreased 24% Operating income decli...
23 July 2020
Pre-COVID, food-to-go was the hero of the food and drink market - growing at twice the rate of the grocery retail with high levels of dynamism and innovative thinking from retailers and specialist operators. However, as lockdown restrictions rolled out across country after country, consumers’ daily routines changed overnight.  Coffee shops and takeaways in cities, transport hubs and shop...
17 July 2020
A.S. Watson is introducing Watsons GO contactless payment system in Watsons stores in Hong Kong and Singapore. Digital initiatives accelerated by COVID-19 Watsons GO was recently launched in Hong Kong, allowing customers to scan the bar code of a product with the Watsons mobile app and pay for it directly through Alipay HK. Watsons GO payment system was originally scheduled for release at t...
13 July 2020
AEON has provided new ways for shoppers to buy their groceries during the lockdown period due to COVID-19 in Malaysia. Its latest initative is to launch a new supermarket online service on 14 July 2020. New online grocery shopping platform AEON is launching its own online grocery platform at https://fresh.myaeon.com.my . The service provides delivery within 30 minutes of its fulfilment cen...
09 July 2020
Japan's four largest retailers, Seven & i Holdings, Aeon, FamilyMart and Lawson, have posted their Q1 results for the three months from March 1 to May 31, 2020. Summary and our view The big four’s Q1 results show the sheer impact of COVID-19 has had on trading in Japan. The period saw a declaration of a state of emergency in Japan from April into May, temporary closure of various facilities...
09 July 2020
COVID-19 pandemic has generated a surge in demand for online grocery shopping around the world. In Singapore, shoppers could not get delivery slots across the major grocery retailers in the initial phase of the pandemic, resulting in a lot of frustration. The situation has improved significantly in the last couple of months. We round up the key initiatives of major retailers to meet online shoppi...
02 July 2020
Like many markets around the world, Japan has seen a surge in demand for online grocery following the outbreak of COVID-19. Online grocery adoption increasing COVID-19 has changed some long-established shopping habits, e.g. daily shopping trips. At the start of the pandemic, fear of product shortages and empty shelves in-store may have encouraged shoppers to explore alternative shopping cha...
02 July 2020
We round up the latest COVID-19 related news from Japan as retailers respond to changes in consumer trends and government policies. 1 July - plastic bag charge now mandatory On 1 July, the government made plastic bag fees mandatory across the country. Matsumoto KiYoshi and some other businesses such as Aeon had already been charging fees for plastic bags  since April . 25 May state of ...
25 June 2020
Between 1 st and 31 st August, customers that use self-checkout at Lawson Japan can earn reward points worth 2% of each purchase. Encouraging contact-free The initiative aims to encourage shoppers to self-checkout at Lawson stores. There has been growing customer demand for contact-free solutions following the outbreak of COVID-19. Aeon, for example, recently launched Regi Go checko...