Store visits

See all our store visit videos here.

Presentations

04/05/2021
Find out how Eataly’s new London store seamlessly combines retail and foodservice to create an exciting experience for shoppers. Situated in an area that has seen the biggest fall in footfall in the UK during the pandemic, the opening demonstrates Eataly's confidence that office workers, shoppers and tourists will return.
23/04/2021
Despite shoppers’ changing habits because of the pandemic, and Aldi launching a click and collect service, the discounter continues to put its stores at the heart of its operations. In this presentation we look at what this looks like. We highlight six new in-store features, and how Aldi is championing three of our discount trends for 2021.
07/04/2021
We recently visited Sobeys' Safeway-bannered supermarket which has been opened in the heart of downtown Vancouver, Canada. We look at how the retailer has adapted the format for this urban location and how it fits into its broader strategy.
24/03/2021
Representing a striking break from established Iceland formats, we explore Iceland's new Swift concept with its innovative approach to integrating frozen categories within an effective, broad-based convenience range.
22/03/2021
We look at FairPrice’s latest flagship hypermarket which puts a spotlight on foodservice and local products. The retailer is also offering several innovative features to create a memorable experience, including a spice mix counter and a dietitian available for consultation.
16/03/2021
After eight months of redevelopment work Hempstead Valley has been reborn as Sainsbury's new flagship. Packed full of new features, including Sainsbury's first Fresh Food Market, this store demonstrates how Sainsbury’s is taking forward its new Food First strategy while also responding to changes in shopping habits from COVID-19.
16/03/2021
We look at Grupo Exito's first carbon neutral store under its innovative Carulla FreshMaket banner.
15/03/2021
We explore key elements of Sainsbury's new Neighbourhood Hub format. The new stores are a food-led extension of the retailer's convenience offer and are set up to serve longer missions due to their size and location.
09/03/2021
See inside Amazon's first convenience store offering its Just Walk Out Technology, used in its Go format, outside of the US. Key features include an easy shopping experience, the retailer's new private label range, by Amazon, and a focus on convenience missions.
23/02/2021
Penwortham, Lancashire, is Tesco's first new larger store opening in six years. This compact fresh-focused supermarket supports customers on full weekly shops as well as those on meal-focused and top-up shopping missions, with a locally appropriate range. It also pushes boundaries on sustainability and energy efficiency.