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Coronavirus (COVID-19): latest retailer responses in Canada

We detail the latest initiatives from Canada’s leading food retailers in response to the Coronavirus pandemic.

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Coronavirus (COVID-19): latest updates from the USA

We look at the actions some of the major retailers in the US have undertaken in response to the Coronavirus COVID-19 pandemic in four key areas; stores, supply chain, associate care and community support. Common actions Reducing operating hours to enable restocking and store cleaning, along with introduction of dedicated shopping periods for vulnerable shoppers Introduction of measure...

Walmart Canada: how to be ‘in the moment’ with marketing

One of the key pivots that companies have had to make quickly in response to the Coronavirus pandemic is with their marketing messages. Several companies launched eye-catching campaigns to support social distancing measures in March, with many iconic brands re-working their logos as part of similar initiatives. The new reality Beyond this, we are starting to see companies adapt their commun...

Coronavirus (COVID-19): latest updates from China

Following the outbreak of Coronavirus (COVID-19) three months ago, retailers in China have responded with urgency and empathy as the situation evolves - we will continue to update this article with the latest developments... Contactless delivery Remote drop off : customers of all major retailers, including Walmart, Carrefour, Alibaba and JD.com, can have their orders delivered touch-...

Presentations

Walmart Neighborhood Market, Levittown, USA

26/03/2020

Last year, Walmart opened the Intelligent Retail Lab (IRL), taking an existing Neighborhood Market store and transforming it into a live retail lab. We recently visited the store to see how the retailer is using artificial intelligence to improve the in-store experience.

Coronavirus (COVID-19): new grocery retail experience in China

26/03/2020

In this report, we discuss how grocery shopping has evolved in five different ways in China during the pandemic. These are unlikely to be short-term changes and may not go away when the pandemic is over. These changes will have a long-lasting and profound impact on path to purchase, fulfillment models, supported by new partnerships and innovations. What these changes mean to retailers and brands in other parts of the world and what actions they can take are also discussed.

Coronavirus (COVID-19): what can we learn from retailers in Asia?

19/03/2020

We summarise learnings that can be taken from how retailers, suppliers and shoppers in Asia have responded to some of the challenges raised by Coronavirus (COVID 19).

COVID-19: global retail responses

17/03/2020

We summarise activity from retailers as they respond with urgency and empathy to the evolving COVID 19 pandemic.

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Key presentations

Strategic outlook for Walmart

We look at Walmart's strategic priorities for the next five years, what it's going to take to lift sales to $635bn and how it’s developing an ecosystem that will become its platform for growth in future years

USA country presentation

This guide to USA explores the key trends in grocery retail, the outlook for the country’s differing channels over the five year forecast period and the growth strategies of its leading retailers.

Walmart snapshot

An essential summary of trading priorities, latest developments, and other key commercial insights for Walmart.

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.

IGD newsletters

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Successful shopper activation

Using the most recent research and illustrated through industry case studies, this one day course provides the key principles and proven techniques you need to successfully activate your plans with shoppers.

Looking for more insight on North America?

We've grouped all the latest North American retail news, store visits, retailer profiles and downloadable presentations together in one place.