Walgreens to trial drone delivery service

Date : 24 September 2019

Walgreens is set to partner with FedEx and Alphabet-owned start-up, Wing, to trial a new drone delivery service.

Delivering more convenient solutions

Walgreens is set to partner with FedEx and Alphabet-owned start-up, Wing, to trial a new drone delivery service. Trials are scheduled to start in Christiansburg, Virginia in October.

Customers in the region will be able to order food, beverages and over-the-counter medication from a range of over 100 products via the Wing app. Orders will be received at their homes within minutes, creating more convenient healthcare solutions.

The move aligns with WBA’s investment in transformation priorities. The solution will support Walgreens as it seeks to maximise on the proximity advantage, with approximately 78% of the U.S. population living within five miles of a Walgreens-owned store.

Vish Sankaran, chief innovation officer, Walgreens Boots Alliance, commented on the news, “With a customer-led focus, we continue to create differentiated shopping experiences that provide the products and services consumers need wherever, whenever and however they may want them.”

The news follows the announcement that Amazon is set to launch its autonomous drone delivery service, Prime Air.

Winning in the last mile

As shopper demand for receiving products in a quick and easy way is continuously increasing, we are seeing rising competition in the ‘last mile’. The food industry and disruptors continue to create solutions that make online shopping even more convenient, and we expect to see further innovation amongst retailers to achieve this. Drone delivery provides an effective and efficient way to reach customers, and will result in quicker deliveries, ultimately making online more appealing.

 

Want to know more?

We’ve identified numerous examples from around the world of last mile solutions that help online shoppers embrace convenience in our Last mile: delivering the goods report.