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Boots has recruited Adam Zavalis as its new marketing director, according to Marketing Week.

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Walgreens and CVS are set to offer in-store dentist services.

Walgreens and Aspen Dental

In December, Walgreens partnered with Aspen Dental to launch a dental offer in one of its Florida stores, with plans to launch at an additional location this year.

The move aligns with Walgreens ongoing plans to transform its store locations into health service hubs and make healthcare more accessible to its patients.

In 2018, the retailer launched 'Find Care Now', a digital platform designed to bridge the gap between patient and healthcare provider.

The retailer is also committed to improving the provision of healthcare for senior members in the community, partnering with Humana in 2018 to offer senior-focused advice and services.

CVS and SmileDirectClub

CVS is trialling a SmileDirectClub shop-in-shop format ‘SmileShopExpress’ at six of its store locations.

SmileDirectClub is a start-up dental company that sells teeth straightening kits online. The SmileShopExpress format offers in-store 3D scanning, allowing shoppers to create their invisible braces.

CVS has been working hard to boost its provision of healthcare, in June 2018 it rolled out pharmacy and front store delivery to 9,800 locations across the US.

Drugstores: expanding in services

The growth of online has meant that retailers are working harder to bring shoppers into stores.

Drugstore retailers are experimenting with services as a means to create a point of difference and generate new ways to drive footfall.

 

Want to know more?

Retail Analysis subscribers can read and download our latest insight on Drugstores here.

Walgreens has won over half of Shopko pharmacies that were put up for auction.

Walgreens wins majority of Shopko estate

Walgreens Boots Alliance has been named the winner of over half of Shopko pharmacies put up for auction, acquiring 63 out of the 120 up for bid.

Retail chain, Shopko based in Wisconsin in the US, filed for bankruptcy earlier this month, putting its pharmacy business up for auction. The business generated a total of $52m from the sale of its 120 pharmacies.

CVS was WBA’s main competitor winning a total of 13 pharmacies, Albertson’s gained seven, Lewis Drug received six and Rite Aid received four.

The results of the bid are scheduled for court approval on Monday 4th February 2019.

The move by Walgreens follows its purchase of 185 Fred’s Pharmacy stores last September.

US pharmacy: performing well

The bid comes at a time when the US pharmacy sector is performing well.

For example, for Walgreens Boots Alliance the US pharmacy arm continues to drive the business, achieving 14.4% growth for Q1 2019, compared with the same period last year.

CVS Health continues to benefit from YOY growth. For Q1 2018, business revenue increased by 2.6% to $45.7bn, driven by same-store prescription volume of 8.5%.

 

Want to know more?

Retail analysis subscribers can read and download our strategic outlook on WBA here.

Boots announces plans to reinvigorate its beauty shopping experience, in line with recent developments from globally leading health & beauty specialists.

Boots: modernising the beauty offer

In an interview with The Daily Mail, Sebastian James, Managing Director for Boots UK & Ireland, outlines plans to boost the retailer’s beauty offering.

The retailer is set to create a new beauty hall experience which will include magic mirrors, which allow shoppers to virtually try on new makeup looks, in-store. The plans form part of the business's wider aim to modernise its customer proposition.

The retailer plans to enhance its focus on beauty in the year ahead, opening 31 beauty halls within its stores in the spring and revamping four of its existing large format stores.

Boots will also open a new flagship store this summer in London which will act as testbed site for what the retailer plans to do with the beauty category.

Within pharmacy, Boots plans to focus on speed of service and specialist advice, making the in-store experience feel more like a visit to a GP.

The news follows a challenging period for Boots, following its latest disappointing financial results. The retailer saw LFL retail sales drop -2.6% for Q1 2019, with pharmacy sales also down -3.5%.

Boots: bringing categories together

In the interview, James highlights the disparate nature of the Boots business. He outlines that the health and beauty specialist is comprised of three sub-categories:

  1. A get better business: pharmacy and medicines
  2. A live better sector: vitamins and supplements
  3. A look better arm: make-up and creams

He claims that part of Boots’ focus in the year ahead is to better align these business's, ensuring they work better together.

Evolving stores in beauty: specialists in focus

The investment in boosting the beauty experience is in keeping with latest developments from leading global beauty specialists, such as Sephora and Ulta.

The Sephora TIP flagship in New York City allows shoppers to snap and share their new virtual looks through connecting the device to chat services such as Snapchat and Kik. Creating a shareable space helps to create a social media 'buzz' and secures a presence beyond the store

As well as creating excitement and driving footfall, bringing tech-led innovation into beauty stores is a great way to compete with the online channel in terms of offering personalisation and tailored advice.

 

Want to know more?

Retail Analysis subscribers can access our latest insight on Drugstores here.

Presentations

09/01/2019
We review Walgreens Boots Alliance's retail outlook over the next five years and the key markets to watch.
11/12/2017
We share five winning tactics in health & beauty gifting this Christmas.
19/09/2017
Find out how to improve the visibility of your products online through effective imagery.
View all presentations

Key presentations

We review Walgreens Boots Alliance's retail outlook over the next five years and the key markets to watch.

This in-depth guide to the United Kingdom explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

An essential summary of trading priorities, latest developments, and other key commercial insights for Walgreens Boots Alliance .

We've developed a single, universal methodology for calculating food and consumer goods retail data, supported by our programme of primary and secondary research. This makes Retail Analysis the most reliable and robust source available for data of this type. 

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