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Waitrose plans to open its third customer fulfiment centre (CFC) in West London, as it aims to ramp up its capacity to serve online shoppers across the capital.

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John Lewis appoints former Co-op deputy chief executive Pippa Wicks. Executive director restructure complete Wicks' appointment to the senior leadership of the John Lewis Partnership fills the seventh role in the new structure, reporting into Chairman Sharon White. At the end of April, James Bailey took on the equivalent position for Waitrose .   Commenting on the appointment, White hi...
In the 12-weeks prior to 14th June take home grocery sales grew 13.7% year-on-year, according to the latest figures from Kantar. This is a slight slow down from the previous 12-week period where sales growth was 14.3%. We explore the growth in more detail and look at key retailers' performance. Shopping patterns remain severely disrupted This 12-week period captures the full lockdown period...
Now processing 150,000 online orders per week, this represents more than double the number Waitrose.com was processing at the start of the year. How Waitrose is ramping up its online business As it ends its 20 year relationship with Ocado Retail in September, Waitrose has been ramping up its online operations, stating its ambition to double the size of its online business. Increased demand ...

Presentations

01/07/2020
We continue the private label series, looking at the five ways retailers are developing private label globally in 2020 and the impact this has on manufacturers and suppliers. This presentation looks in more depth at rapid response to consumer needs and how this has been accelerated by COVID-19.
23/06/2020
Kantar market shares are generated using Kantar Worldpanel's till-roll scanning methodology and extrapolated using a sample of 30,000 households. Figures are calculated over a rolling 12 week period and include VAT.
19/05/2020
This report maps out the momentous changes to the grocery sector resulting from the Coronavirus (COVID-19) pandemic over the last three months. It explores how shopper behaviour has changed, the impact of the virus on retailers, how the pandemic might change retail in future and what this means for suppliers.
View all presentations

Following its latest annual results, we explore how the UK grocer  Waitrose & Partners is making its business fit for the future.

This in-depth guide to the United Kingdom explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

An essential summary of trading priorities, latest developments, and other key commercial insights for Waitrose.

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.

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Understand your shopper, their needs and behaviours, and how they impact on commercial decision-making through this practical and interactive one-day workshop. 

We've grouped all the latest European retail news, store visits, retailer profiles and downloadable presentations together in one place.