NTUC Fairprice news

09 July 2020
COVID-19 pandemic has generated a surge in demand for online grocery shopping around the world. In Singapore, shoppers could not get delivery slots across the major grocery retailers in the initial phase of the pandemic, resulting in a lot of frustration. The situation has improved significantly in the last couple of months. We round up the key initiatives of major retailers to meet online shoppi...
24 June 2020
NTUC FairPrice will continue to provide 100 private label products at discounted prices as part of its SGD50m (US$36m) package to alleviate living costs due to the COVID-19 pandemic. Six months extension from previous price freeze The price freeze was first launched in March 2019 and supposed to end on 30 June this year, however the retailer will extend it until 31 December. The products in...
10 June 2020
FairPrice has provided an option for shoppers to pick up their own groceries using a drive-through service. How does it work? Using the FairPrice online app, shoppers can use one of two methods to pick up their groceries: collect from the customer service counter in FairPrice Finest Wisteria Mall or use the drive-through service from the carpark. On the app, shoppers can pick a collec...
29 May 2020
Traditionally, Muslims will congregate at mosques for prayers and enjoy the breaking of fasts with friends and families in this period. However, this year, Ramadan is a quiet time of family bonding amid the lockdown in Singapore due to COVID-19. We look at how the key retailers have set up their stores to support Muslim shoppers in this unique season. Giant Hypermarket Cakes, cookies and sw...
19 May 2020
Following the outbreak of Coronavirus (COVID-19) three months ago, retailers in Singapore have responded with urgency and empathy as the situation evolves - we will continue to update this article with the latest developments... Dairy Farm Group hires staff from hotels More than 150 from seven hotels have been redeployed to Cold Storage, Giant and Guardian stores under the Dairy Farm Group....
23 April 2020
Singapore's largest supermarket chain has launched FairPrice on Wheels, a new initiative which brings daily essentials closer to homes by vans parked near their homes. This is to support the elderly who are encouraged to stay at home and avoid crowded supermarkets as Singapore’s lockdown period is extended by another 4 weeks till 1 June. Vans packed with essential products The retailer used...
20 April 2020
Seah Kian Peng, Group CEO of NTUC FairPrice, believes that the retail landscape will shift after the pandemic. The retailer has made more online delivery slots available due to a surge in demand but believes physical stores will be mainstay after the crisis. Online demand reaching new levels The surge in online demand has prompted FairPrice to invest heavily in the last two months. It upgra...
25 March 2020
FairPrice and Cold Storage in Singapore are setting up priority shopping hours for vulnerable groups to boost social distancing measures. First hour every Monday at all FairPrice stores The retailer has recently launched safe distancing measures, like floor markings at checkouts, to manage queues. It has also put a stop to food sampling activities for now too. It has also announced a Priori...
10 February 2020
Singapore raised its Disease Outbreak Response System Condition (DORSCON) level to Orange status on Friday (7 th Feb) as the coronavirus spread within the community. Following the announcement, shoppers rushed to stock up on essentials, resulting in empty shelves and long queues at grocery stores across the island. FairPrice ramps up distribution of essentials Demand for daily essentials l...
08 October 2019
Singapore’s leading retailer, FairPrice, plans to refresh its private label range of products. The first phase of the refreshed range will be launched today (8 October) across all FairPrice stores. Higher interest in private label products Shoppers are recognising the value that private label products provide. According to studies by done by the retailer, three in four shoppers are open to ...