M&S restructure impacts 950 roles

Laura Jacobson
Head of Insight - RA UK
@RetailAnalysis

Date : 20 July 2020

The retailer has started consultations with colleagues in a variety of field and central operations roles, as well as property and store management, as it seeks to speed up its transformation plan.

Decision follows different ways of working during the pandemic

M&S states its ambition to make three years' progress against its transformation plan in just one year. This involves more flexible management structures into its store operations, removing duplication and providing clearer leadership accountabilities. The retailer shared some of these new ways of working in its annual results, as part of a programme to identify learnings from how the business had adapted to trading through lockdown.

950 roles are affected. M&S plans to first offer voluntary redundancy.

This news follows Boots' redundancy announcement earlier in the month.

Want to know more?

Read our article highlighting what M&S learnt from the pandemic here