Marks & Spencer news

Like-for-like sales up 1.9%, adjusted operating profit up 11.2% to £237m and revenue up 2.1% to £6bn marks a positive year for M&S's food division for the 52 weeks ending 28 March 2020.  Volume-driven growth Volume grew ahead of value for M&S, up 3.3% in the period, a trend which accelerated across the year. This reflects the ongoing work to improve price perceptions, part of the retailer's...

Marks & Spencer Food partners food-delivery app Foodpanda in Hong Kong, Singapore and Malaysia. Delivery under 30 minutes The partnership will make packaged food and wine available for delivery within 30 minutes in areas near existing M&S Food stores. Foodpanda has developed a grocery delivery service, Pandamart, which has been incorporated into its existing meal delivery app. Shoppers will...

New locations, beyond BP stores, extend the service to more customers. Additional locations added M&S has extended the list of stores offering deliveries through third party Deliveroo. This service is now available from 142 M&S stores across the country. Over 100 BP forecourts with M&S franchises began offering online deliveries through Deliveroo at the end of March ( read more here ). W...

M&S is launching a six-week campaign to support British farmers. Committing to British farmers The campaign includes documenting and interviewing farmers by ‘farmer cam’ to shed light on what goes behind the scenes and further showcase British products across its stores. This is part of a wider push to reassert its commitment to sourcing from nearly 10,000 British farmers. Stuart Ma...

In this article, updated daily, we summarise the latest responses to the Coronavirus (COVID-19) pandemic in the UK: Multiples update: Tesco releases annual results and updates on COVID-19: More normal shopping behaviour has resumed after a surge in demand for certain items in the first few weeks of the crisis caused sales uplifts of c.30%. Grocery home shopping capacity has been in...

We look at the latest developments from the John Lewis Partnership and M&S that address the challenges created by the Coronavirus (COVID-19) outbreak. This includes the newly introduced Five Point Plan for Waitrose stores.  Five point plan Waitrose & Partners has introduced a five point plan to keep its shoppers and partners safe; Customer numbers are limited so social distancing ca...

M&S has announced considerations of the impact of COVID-19 on its outlook for the next 12 months of trading, as well as longer-term impact on the business. Clothing & home and international business significantly impacted The retailer announced trading over the next 9-12 months in its clothing & home division, as well as the international businesses, is likely to be severely impacted. Whils...

While Waitrose prepares to ramp up operations and switch shoppers from Ocado to its own online platform, Ocado and M&S answer shoppers’ questions in anticipation of the changes to product range in September. Waitrose: “September offers single biggest growth opportunity for our business”   Currently 150 stores offer the Waitrose.com’s online delivery service, in addition to orders fulfille...

M&S announces plans to include a Fill Your Own fixture in Manchester in March, and will test the concept across more formats and locations. Source: IGD Research Key features of M&S Fill Your Own trial in Hedge End, Southampton Fixture included in refurbished store on re-opening in December 2019 More than 44 lines product lines. These are cupboard essentials including cereals, ...

Roll-out of "Mobile Pay Go" 50 stores (all but one in London) now offer shoppers the option to scan and pay through the M&S Mobile Pay Go app. M&S first introduced the technology in 6 trial stores over a year ago. The retailer reports that there is a Mobile Pay Go transaction every three seconds over the lunchtime period in these stores, with the average purchase time taking just 40 seconds...