Marks & Spencer news

7-Eleven and Marks & Spencer have partnered Deliveroo to offer customers on-demand grocery delivery in Hong Kong. Over 1,000 grocery products added to Deliveroo Shoppers in Hong Kong will shortly have access to 1,000 (c.200 from 7-Eleven and c.800 M&S) additional grocery products on Deliveroo. The service provider has over 7,000 riders in Hong Kong and can deliver items in as fast as 30 min...

Ocado's retail revenue grew by 52% in Q3, for the 13 weeks to 30 th August 2020. Driven by average order size In Q3, retail sales grew faster in comparison to Q2 due to demand remaining high versus a “seasonally soft” quarter in Q3 2019. The increase in revenue has been driven by an average order size of £141, up over 30% YoY. Whilst average order size continues to normalise from COVID-...

M&S products have now exclusively launched on Ocado.com. We take a look at some onsite execution, including M&S shop-in-shop, Fresh Picks, and Dine in for Two. Full M&S food range The partnership with Ocado sees the first time the entire M&S food range has been available to buy online. The range includes 6,000 M&S food products and 800 M&S everyday clothing and home lines. Ocado’s full rang...

Marks & Spencer is set to launch a drive-up click and collect service as well as in-store contactless collection, in partnership with Doddle. The services will be available for clothing and home ranges and aim to offer a more convenient journey, and help customers shop with confidence during the pandemic. Digital click & collect trials With its new drive-up collection service, available at ...

7,000 roles are at risk at M&S, as the retailer reports an improving food performance and relaunch of its value campaign. Streamlining the business M&S is embarking on consultations that is expected to result in 7,000 roles being cut over the next three months. Areas impacted include its central support centre, regional management and UK stores. This comes as a result of a shift in trade...

M&S: latest shopping innovations New initiatives from the retailer include food-to-go vending, rolling out its checkout-free shopping app, and opening a "store for the new world". M&S also prepares for the Ocado switch-on in September. Trial for food-to-go vending Cherwell Valley is the first M&S site to trial a new vending solution for M&S's food-to-go, reports The Grocer. A second tria...

Both retailers add new options including recipe kits to their home delivery food box propositions as they seek to serve a broader range of occasions. Morrisons: flexibility and family focus Since launching its essentials food box at the start of the lockdown, Morrisons has continued to add innovative new options to range. While seasonal variations such as the Ramadan box and VE Day celebrat...

The retailer has started consultations with colleagues in a variety of field and central operations roles, as well as property and store management, as it seeks to speed up its transformation plan. Decision follows different ways of working during the pandemic M&S states its ambition to make three years' progress against its transformation plan in just one year. This involves more flexible ...

The long-awaited relaunch of Sparks promises shoppers "good things happen every time you shop". Digital-first approach M&S's 7m loyalty programme members will experience the changes next week. Personalisation and instant rewards are at the heart of the new proposition, in a shift away from the previous points-based system which the retailer recognised was overly complex and confusing. M&S c...

In its latest annual report M&S shares further thinking on coronavirus, its impact on the business including sharpening focus on priorities. M&S Chairman Archie Norman hails 2020/21 as a "lost year" In terms of results, Norman highlights the challenges of depressed demand and trading limitations amid social distancing, forecast to hit its clothing and home business much more severely than i...