Marks & Spencer news

M&S has announced that Steve Rowe will stand down as CEO at the retailer’s preliminary results on May 25 th as part of a planned succession programme. He will be succeeded by Stuart Machin, Chief Operating Officer and MD of Food with Katie Bickerstaffe promoted to the new role of co-chief executive. Steve Rowe’s multiple achievements as CEO Often it takes an outsider to deliver radical c...

A group of leading UK grocers has joined forces to launch a Refill Coalition to co-design and develop innovation refill solution The Refill Coalition brings together M&S, Morrisons, Ocado and Waitrose & Partners with supply chain solution specialists CHEP. The group was convened by Unpackaged, a pioneer in zero waste retail business models. The Coalition will explore how key food staples (e...

Marks & Spencer announced an online and in-store partnership with premium beauty brand Clinique. This partnership is part of M&S Beauty’s plan to focus on skincare and roll-out of more third-party brands to help M&S stay relevant and widen its appeal.    ‘A compelling beauty offer is part of our plans to reshape M&S’ From this summer, around 500 Clinique products will be available on M&S....

Loyalty in food-to-go has become increasingly important since the start of the pandemic as operators tried to maintain customer engagement . Now, retailers are starting to include food-to-go as part of their loyalty schemes, with Tesco and M&S announcing changes to their Clubcard and Sparks schemes over the weekend that will directly impact food-to-go shoppers.   Tesco Over the weekend...

Ocado Retail sales were up 4.6% in 2021 (52 weeks to 28 th  November) but the Group made a loss before tax of (£176.9)m. Ocado Retail: capacity increases offset a normalising basket Ocado Retail revenue increased by 4.6% to £2.3bn. An increase in customer numbers (up 22.4% to 832,000) and orders (up 11.9% to 357,000) offset a declining, normalising basket size of (5.8)% to £129. Although or...

We highlight the latest AR and Live Shopping innovations from Ulta Beauty and M&S. Ulta launches shoppable AR lens on Snapchat Ulta has introduced a new shopping experience offering a shoppable AR lens on Snapchat. The new feature allows Snapchat users to virtually try-on beauty looks and easily find and shop the relevant beauty products. Leveraging on Snapchat’s AR try-on innovation...

Food sales at the retailer increased 10% YoY to £1.9bn in the 13 weeks to 1 January 2022, and 12.4% compared to two years ago. What’s driving growth? Shoppers continue to buy bigger basket sizes of everyday shopping with M&S, reflecting ongoing work on value perception.  Simply Food and retail park locations remain outperformers for M&S, reflecting shifts in shopping patterns. Best-e...

Leading national UK coffee chain Costa has done a deal with major high street retailer Marks & Spencer to stock a range of its pre-prepared food-to-go items in 2,500 Costa sites across the country including its growing drive-thru estate. Under the agreement M&S products will launch into Costa outlets next year (2022). To complement existing Costa food offer The range of some 30 M&S branded ...

Tesco, Asda, Sainsbury’s and Morrisons are the latest UK retailers to launch their Christmas adverts. These highlight the joys of celebrating Christmas with family and friends, which was a challenge in 2020. Tesco Tesco has taken a fun approach with its Christmas advert, spotlighting a woman with a ‘Nothing’s Stopping Us’ attitude this Christmas. It offers a humorous perspective to the ch...

M&S has released its latest results for the 26 weeks ending 2 October 2021. Results are positive in comparison to pre-pandemic figures, however, do reveal disparity in performance between locations, showing M&S still has some way to go in delivering growth across all stores. Key figures for Food Food figures are reported versus the 26 weeks to 28 September 2019 as M&S has said the impact of...