Marks & Spencer news

06 September 2018
M&S appoints Jeremy Pee as its new chief digital and data officer. Key role in its digital transformation programme M&S has announced the appointment of Jeremy Pee as its new chief digital & data officer, set to join the business on 3rd December. In his new role, Pee will report directly to CEO, Steve Rowe. He will be responsible for leading M&S's digital transformation programme and dri...
09 August 2018
The retailer partners to enhance its digital capabilities, and introduces the option to return online orders in its food stores. Partnership with investment firm True M&S has formed a new partnership with True, a retail and consumer investment and innovation firm. True's sector-specific international network will generate investable opportunities for M&S. The company's retail & consumer exp...
02 August 2018
We assess three ways M&S is investing in digital to accelerate its transformation plan. Data into actionable insight M&S Data Academy : In July M&S announced a new initiative to up-skill over 1,000 employees. Colleagues across the business will undertake the training, which is being delivered through a partnership with Decoded. They will study for an 18 month Data Fellowship alongside t...
23 July 2018
M&S and Founders Factory have formed an exclusive UK partnership to focus on investing and growing start-ups in the retail space. Exposing the business to disruptive new thinking Founders Factory Retail is a joint venture from the two partners, with M&S as the majority shareholder. Start-ups will be sourced through Founders Factory's global network, which will expose the business to new ...
18 July 2018
M&S forms a new energy partnership and simplifies store management structure. New energy partner aligns with M&S on digital-first customer service M&S forms a new partnership with Octopus to supply energy and services under the M&S Energy brand, beginning in September 2018. Jonathan Hazeldine, Head of M&S Energy said Octopus was chosen because of its "values of responsible and transparen...
26 June 2018
We take a look at how retailers are becoming increasingly imaginative in executing seasonal within the health and beauty category. M&S’ Beauty Box: providing value on summer essentials The new beauty box is available to purchase for £15 when spending £40 or more on Clothing, Beauty and Homeware. The content of the box is worth a total of £135 and includes a range of both full size and sa...
22 June 2018
M&S has announced a new strategic partnership with Microsoft in its next step towards becoming a digital-first retailer. Dual focus: efficiencies and customer experience A team of AI engineers and product personnel from Microsoft will partner with the M&S Retail Labs team to accelerate M&S's digital transformation. They will focus on testing the integration of Microsoft AI technologies into...
23 May 2018
UK-based clothing and food retailer Marks & Spencer has announced total group sales of GBP10,698m for the 52 weeks to 31 March 2018, up 0.7%. UK sales were up 1.7% to GBP9,611m, but operating profit in the market fell 14.5%, to GBP535m, against a tough competitive environment. To address the challenges of a fast changing marketplace, M&S is moving to transform its business at pace, including the ...
30 April 2018
Both retailers launch new food-focused advertising, and a new initiative from M&S encourages colleagues to communicate about their favourite food hall products. Waitrose's "Beautifully Simple" meal solutions The grocer's new campaign encourages people to cook with its simple recipes. Each of these includes a limited number of ingredients and three steps to complete. Products and recipes car...
19 April 2018
Executive Director for Customer, Marketing & Digital, Patrick Bousquet-Chavanne leaves the business amid continued changes at M&S. Bousqet-Chavanne to step down after six years’ service After six years with the retailer Bousquet-Chavanne is set to leave M&S in May. As well as serving on the board Bousquet-Chavanne has led key marketing programmes including last year’s Paddington Christmas a...