Kroger news

This month Kroger officially launched its new grocery delivery service via its first Customer Fulfillment Centre (CFC) powered by Ocado. With this new automated warehouse, Kroger has taken a different approach compared to most other major retailers in the US. But can this unique strategy enable Kroger to win in the competitive online channel? The Kroger and Ocado fulfilment model Back in Ma...

In our latest report, we look at the initiatives retailers are putting in place as they strive to improve online grocery profitability following a year of accelerated growth. Five areas of focus for improved profitability  Following rapid growth last year, which saw grocery ecommerce sales almost double in the US to just under $70bn, in 2021 retailers are laser-focused on improving channel ...

2020 marked the end of the three year strategic plan, Restock Kroger. It enabled Kroger to reduce operating costs and strengthen its competitive moats including digital, shopper data, fresh and affordable food.  The retailer has now outlined how it plans to win by leading with fresh and accelerating with digital as part of its new future-focused strategy. Leading with fresh One of Kroger’s ...

We look at how US food and drugstore retailers are playing a pivotal role in the distribution of COVID-19 vaccines across the country as part of the Federal Retail Pharmacy Program (FRPP). Vaccine distribution exceeds over 71m people With over 71m people having received at least one vaccine dose, representing over 20% of the population, the US has made significant progress with its distribu...

The retailer posted another strong quarter with Q4 sales up by 10.6% driven by ongoing investments and ecommerce. We look at some of its predictions for 2021 in terms of performance, ecommerce, promotions and the importance of fresh and health and wellness. Q4 results and full year performance Kroger continued to perform ahead of the market with CEO Rodney McMullen saying: “ Kroger delivere...

The first customer delivery has been made from the first CFC to open as part of the strategic partnership between Kroger and Ocado. This represents a soft launch for the facility, which will be marked by a grand opening in April. First of two planned sites expected to open this year This first delivery marks an important milestone in the Kroger Ocado partnership. Fulfilled by the Customer F...

The first cases have been delivered into the first CFC that is due to open as part of the strategic partnership between Kroger and Ocado. First of two planned sites expected to open this year The delivery of the first cases marks an important milestone in the Kroger Ocado partnership. The delivery, into the Customer Fulfillment Centre (CFC) in Monroe, Ohio, comes almost three years since th...

Kroger and Ocado have confirmed Phoenix, Arizona as the location for one of its 10 announced Customer Fulfillment Centres (CFC). We look at where the two companies will be aiming to grow their share of the US online grocery market. Supporting Fry's and Fry's Marketplace banners Last year, Kroger announced that it would open new facilities in the Great Lakes, Pacific Northwest and Southwest ...

We look at how several of the leading US retailers are supporting the roll-out of the COVID-19 vaccine. Walmart supporting healthcare workers in rural areas This month, Walmart has started to administer the Moderna vaccine to healthcare workers (Priority 1A) in New Mexico. Store locations have been selected to support its administration in more rural areas. Given the vital role its stores, ...

New data from IGD reveals that the online grocery channel is set to represent 5% of the US grocery market by 2022, with a value of $82.0bn. Channel sales almost doubling in 2020 This new forecast represents a significant acceleration of growth within the channel. Previously we had forecast that sales through the channel would not reach this value until 2025. This new forecast aligns with re...