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2020 marked the end of the three year strategic plan, Restock Kroger. It enabled Kroger to reduce operating costs and strengthen its competitive moats including digital, shopper data, fresh and affordable food.  The retailer has now outlined how it plans to win by leading with fresh and accelerating with digital as part of its new future-focused strategy.

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We look at how US food and drugstore retailers are playing a pivotal role in the distribution of COVID-19 vaccines across the country as part of the Federal Retail Pharmacy Program (FRPP). Vaccine distribution exceeds over 71m people With over 71m people having received at least one vaccine dose, representing over 20% of the population, the US has made significant progress with its distribu...
The retailer posted another strong quarter with Q4 sales up by 10.6% driven by ongoing investments and ecommerce. We look at some of its predictions for 2021 in terms of performance, ecommerce, promotions and the importance of fresh and health and wellness. Q4 results and full year performance Kroger continued to perform ahead of the market with CEO Rodney McMullen saying: “ Kroger delivere...
The first customer delivery has been made from the first CFC to open as part of the strategic partnership between Kroger and Ocado. This represents a soft launch for the facility, which will be marked by a grand opening in April. First of two planned sites expected to open this year This first delivery marks an important milestone in the Kroger Ocado partnership. Fulfilled by the Customer F...

Presentations

12/04/2021
Following a year of accelerated growth, we look at five ways the online grocery channel is transforming in the US as retailers aim to improve profitability. This includes optimising fulfilment, placing stores at the heart of their plans and developing businesses in new verticals.
05/03/2021
Updated with new examples - Major foodservice operators are starting to roll-out new store concepts, developed for the post-pandemic era. We look at 10 formats and the key themes linking them together.
21/01/2021
At the end of 2020, Kroger introduced smart carts to its Madeira store.
11/01/2021
Key influences shaping the direction of the food-to-go market around the world, this year and beyond. Illustrated with examples of retailers and operators already leading the way in adapting to changes brought about by the COVID-19 pandemic.

Key presentations

Strategic outlook for Kroger

Kroger is the world’s second largest grocery retailer and has also become one of the most progressive and innovative. We look at how the retailer is implementing its Restock Kroger strategy, through which it is investing to redefine the customer experience, partnering with third party companies to improve customer value and developing its talent to support these aims.

USA country presentation

This in-depth guide to the USA explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

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How COVID-19 has impacted Ocado: Exclusive interview

Ocado Solutions CEO, Luke Jensen, talks about Ocado’s response to demand, the online channel’s longer-term growth, micro fulfilment centres, express delivery, and more.

Data

Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

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