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We visited CVS Pharmacy's new drugstore of the future concept in New York designed to enhance the retail customer experience. See how the retailer has created a new focus around discovery zones, healthier food ranges and an expanded beauty offer.

This in-depth guide to USA explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

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CVS Health delivered a strong third quarter performance, supported by the acquisition of Aetna and the roll-out of its new HealthHUB format.

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We review CVS Health’s Q2 results and the progress it’s making against its four strategic pillars. Top line results Second quarter revenues increase 35.2% to $63.4bn, reflecting the acquisition of Aetna. Within the Retail/LTC segment, revenues increased 3.7% to $21.4bn. Same-store sales increased 4.2%, driven by pharmacy up 4.7%, while front store same-store sales were up 2.9%. Net income c...
CVS Pharmacy expands its membership programme ‘Carepass’ nationwide. CarePass: on-demand care CVS Pharmacy expands its membership programme ‘CarePass’ nationwide, for its retail division. The roll out follows a successful trial which launched to customers in Boston in October 2018. CVS Pharmacy customers can now register at participating stores nationwide, or online. CarePass of...
Following the launch of three pilot HealthHUB stores in Houston earlier this year, CVS Health has announced plans to open up to 1,500 of these stores over the next three years. Creating a convenient healthcare destination The new HealthHUB format was developed following the retailer’s $69bn acquisition of Aetna, a leading healthcare insurance company. The business imagined an opportunity to...

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