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Following a spike in new cases and the renewed lockdown of parts of Australia's second largest city, how have retailers responded and what can other businesses and markets learn?

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Coles and Woolworths in Australia have decided to reinstate buying limits on toilet roll and paper towels after a surge in demand. Reacting quickly is vital to manage stock flow Coles was the first of the two major retailers to lift all of its buying restrictions a few weeks ago, followed by Woolworths shortly afterwards. However, the recent demand has led Coles to restrict buying to one pa...
Coles has launched a new range of ready meals called 'Coles Kitchen'. Bolstering its convenience offer The new range sees 34 new products added to the retailer's ready meal category and includes products covering Italian, Indian, Asian and Australian cuisines. They join the growing range of convenient food-to-go and food-for-later meal solutions that Coles is looking to develop across its s...
Coles has launched a new online payment method inconjunction with its loyalty scheme partner Flybuys. A more seamless checkout experience Flypay is a new digital payment solution that allows shoppers to more seamlessly pay for their goods, but also ensure that they collect points at the same time. The payments system was co-developed by Coles and Bell Identification, a Visa business. Flypay...

Presentations

01/07/2020
We continue the private label series, looking at the five ways retailers are developing private label globally in 2020 and the impact this has on manufacturers and suppliers. This presentation looks in more depth at rapid response to consumer needs and how this has been accelerated by COVID-19.
21/05/2020
Coles opened its second Local store in the popular and affluent beachside suburb of St Kilda in November 2019. This exciting new format will help Coles both respond to the increasing shopper demand for convenience in Australia, as well as penetrate new locations in major urban areas.
01/03/2020

An essential summary of trading priorities, latest developments, and other key commercial insights for Coles.

27/02/2020
We look at the five ways retailers are developing private label globally in 2020 and the impact this has on manufacturers and suppliers. Throughout the year, we will look in more depth at key areas, including sustainability, purchasing groups and the role of exclusive brands.
View all presentations

Key presentations

We review Coles’ current performance, its growth forecasts for the next five years, plus progress against key strategic objectives.

This in-depth guide to Australia explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

An essential summary of trading priorities, latest developments, and other key commercial insights for Coles. 
 

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.

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