Following Carrefour’s AGM, which saw its chief executive, Alexandre Bompard, discuss opportunities for the retailer to play a role in future retail consolidation, it has opened new formats as it looks to drive innovation in the market.
‘Carrefour to benefit from retail consolidation’
As part of the retailer’s AGM, Bompard said that he expects ‘there will be consolidation in the retail sector in coming years’ and that his mission is to ‘make sure that Carrefour is in the winners’ camp’. The statement follows questions about Carrefour’s long-term outlook in countries where it has underperformed recently, such as China and Italy, especially in the latter after its rival Auchan exited the country following the sale of most of its stores to Conad. Bompard was quoted as saying the retailer’s on-going transformation plan ‘could improve the operational situation in each of [its] countries’.
Opens automated store in headquarters…
As it looks to develop its own automated store and associated technological solutions, Carrefour has opened an automated store in its headquarters. The 48 sq. m store will enable it to trial technological solutions like facial recognition, which it has developed as part of a collaboration with China-based Tencent, and registerless shopping as it looks to drive in-store efficiencies. The store uses cameras and sensors to track shoppers’ movements, with their accounts charged automatically with each purchase. The store’s range focuses on a snack-oriented offer of about 1,300 SKUs.
…And its first restaurant in Paris…
Meanwhile, separately, Carrefour has opened its first restaurant, in Paris’ 1st arrondissement, under the Bon appétit banner. The 63 sq. m restaurant stocks salads, sandwiches and other food-to-go and dine-in options, for lunch or dinner, with the most expensive item costing €8.50. In line with its Act for Food initiative, products are created using organic and/or Fairtrade ingredients where possible. The restaurant has seating for 30 people. According to reports, Carrefour is looking to open a further two restaurants by the end of 2019 as part of the on-going trial to target shoppers with new solutions and formats.
…And its Bio format in Belgium
Following a successful roll out in other countries, Carrefour is said to be investigating opportunities to open its specialised Bio format in Belgium. The first store could open by the end of July, in the south of Brussels, with two to three more expected to be added by the end of 2019. The stores will continue Bio’s focus on fresh, organic and natural foods.
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