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Walgreens has announced the roll out of Find Care Now, a digital platform connecting customers to healthcare providers.

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According to reports in Retail Week, Boots is expanding rapidly in the South Korean market, rolling out thirteen new stores in the past year.

Thirteen new stores in the market

Walgreens Boots Alliance has rolled out a total of thirteen new Boots stores in South Korea in the past year.

The retailer first entered the market in 2016 through its franchise partnership with Emart, opening its first store in 2017.

In store range includes products tailored to local tastes, including a range of leading local cosmetics brands, as well as Boots’ private label brands such as No7 and Soap & Glory.

South Korea: a leader in health and beauty

South Korea is considered a leading market for health and beauty, particularly within skincare and cosmetics.

Emart predicted the beauty market to be worth £1.16bn in 2017.

Boots’ private label range helps the retailer to differentiate itself within a competitive beauty market.

No-brand range: focus on value

The Boots 700sq m flagship store is located in a busy tourist area in Seoul’s Myeongdong district and includes a front of store screen showcases Boots No7 products, providing the range with greater reach.

This flagship sets itself aside from the rest of Boots’ store portfolio in South Korea with its no-brand range.

The no-brand idea comes from Emart who had adopted the strategy in several of its convenience stores as a method of conveying value.

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Walgreens Boots Alliance reported increased retail sales for Q3 which ended 31 May 2018, compared with the same period last year. At a company level, sales increased 14.0% to $34.3bn and operating income increased 5.5% to $1.6bn.

US: strong pharmacy performance

  • The US Retail Pharmacy business continued to drive growth. The sector accounted for 72.5% of the divisions sales in the quarter, an increase of 2.2% when compared with Q2 results
  • Retail Pharmacy USA had third quarter sales of $25.9bn, an increase of 15.0% compared with the same period last year. This is primarily a result of the Rite Aid acquisition, as comparable sales were flat

US: new space boosts retail sales

  • US retail sales saw an increase of 5.2% for Q3 compared with the same period last year
  • Comparable retail sales were down -3.8%

Weaker international performance

Retail Pharmacy International sales declined by -2.1% on a constant currency basis to $3bn , with comparable store sales down -1.4% compared with the same period for 2017.

The result reflected a disappointing retail performance for Boots UK.

However, the business is set to benefit from a major cash return as a result of its recently completed 30.0% stake reduction in Chinese wholesale partner Guangzhou Pharmaceuticals Corporation.


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Walgreens partners with healthcare provider Humana and is set to pilot in-store meal kit solutions.

Humana partnership: expanding its service offer

Walgreens has partnered with health and wellbeing provider Humana to offer senior-focused advice and services.

Stores in the Kansas City area will offer primary care clinics and Humana representatives will be on hand to assist shoppers in navigating healthcare ranges.

The primary care clinics will offer a more holistic approach to healthcare, looking to build long-term relationships with patients living with chronic conditions.

The partnership will provide free access to a range of health and wellness information, ranging from identifying local community support groups to conducting diabetes education classes.

Walgreens and Humana will look to bring these services online to provide more 24/7 access to customers.

CEO for Walgreens Boots Alliance Stefano Pessina commented on the partnership “With this new initiative, we can expand the care for seniors that our pharmacists and other team members have provided for decades.”

“I am confident that this collaboration will be a great example of the power of strategic partnership in providing better health care services in the communities we both serve.”

Chef’d tie-up: providing in-store meal kit solutions

Walgreens has partnered with Chef’d to pilot its meal kit range in 30 of its New York stores.

Meals are designed to serve two or more people and are priced at $15.99.

Drugstores offer a new route to market for meal kit providers aside from more frequently adopted subscription-based services.

Presence of meal kit solutions in physical stores provides opportunity for impulse purchases and offers a more convenient solution to shoppers.


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