A.S. Watson news

A.S. Watson has posted its annual results for the year ended 31 December 2019. Total retail revenue was up 4% in local currencies, but flat at HKD169.2bn (US$21.8bn) after foreign currency translation impacts. Results summary – revenue up across all H&B divisions in local currencies  Total retail revenue (H&B segments and Other Retail), EBITDA and EBIT of HKD169.2bn (US$21.8bn), HKD16.9b...

A.S. Watson has opened a Watsons Play Glam concept store at Tuen Mun Town Plaza, Hong Kong. Digitising in-store and increasing shopper interaction The grand opening of Watsons Play Glam was on 20 th January. It operates approx. 418 sq m / 4,500 sq ft, carrying more than 15,000 products from 7,100 health and beauty brands. The store has various customer interactive experience zones, a stron...

A.S. Watson has announced expansion plans for Superdrug and Savers in the UK. 80 new stores between Superdrug and Savers The Grocer reports that Superdrug and Savers plans to open 80 new stores between them this year – around 30 and 50 respectively. However, A.S. Watson is planning to close some of its existing Superdrug stores and reopen them as Savers. Around 20 Superdrug stores are set t...

The health and beauty retailer has partnered with Tencent to bring customer service to a new level through innovative use of social media. Launch of round-the-clock one to one service The partnership with Tencent allows Watsons China to launch a new WeChat Work platform and Cloud Stores. The WeChat platform acts as a new communication channel that customers can add store staff as WeChat ...

The drugstore retailer's sales reached EUR10bn, growing at a rate of 5.7% in 2019. Robust performance in Germany and overseas In Germany, Rosmmann's sales rose 5.1% to EUR7bn. This is an improvement on last year's performance, when sales rose 4.1%. Its international operations experienced higher growth at 7.1%, reaching sales of EUR 3bn. Expansion plans for 2020 In 2019 Rossmann su...

We review three contrasting initiatives from key European drugstore operators Superdrug, Rossmann and dm.   Black Friday is an important date in the diary for drugstores. On the run up to Christmas, competitive deals on seasonal gift packs, fragrance and electricals deliver high volume sales in this peak trading period.   Superdrug’s members-only deals Superdrug launched its members-only...

A.S. Watson has opened its 3,800th Watsons store in Yunnan province, China. One-to-one beauty services  The new store is located in Living Mall of Yunnan in Kunming. It operates more than 185 sq m / 2,000 sq ft and is designed to provide one-on-one beauty services to customers supported by integrated digital experiences. Kulvinder Birring, Watsons China’s CEO, said, “Building customer c...

Superdrug has opened its largest UK store at the Fort Shopping Park in Birmingham. Lifestyle beauty services The new store, which opened on 8th November, covers 929 sq m / 10,000 sq ft. It features a beauty studio complete with a brow bar, nail bar and health services. The store also marked the 1300th UK and Ireland store from its parent company A.S. Watson Health & Beauty UK. Customers ...

A.S. Watson has announced the appointment of Malina Ngai as the new CEO of A.S. Watson (Asia & Europe). She will hold the role in addition to her existing post as Group COO. Building on existing responsibilities Dominic Lai, A.S. Watson’s Group MD, said, “ Malina has been instrumental in formulating the group’s customer strategy, driving digital transformation, business analytics as well ...

Health and beauty specialist, Superdrug, has launched a 30-minute click & collect service Boosting the convenience offer Superdrug has launched a 30-minute click & collect service across its entire estate. Shoppers can now check stock levels before they visit their local Superdrug branch, purchase items online and collect them in-store in just 30 minutes. The service is free of charge...