Ground-breaking customer service from Watsons China

Date : 16 January 2020

Jiong-Jiong Yu

Senior Retail Analyst

The health and beauty retailer has partnered with Tencent to bring customer service to a new level through innovative use of social media. Launch of round-the-clock one to one service The partnership with Tencent allows Watsons China to launch a new WeChat Work platform and Cloud Stores.…
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