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The health and beauty retailer has partnered with Tencent to bring customer service to a new level through innovative use of social media.

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We review three contrasting initiatives from key European drugstore operators Superdrug, Rossmann and dm.   Black Friday is an important date in the diary for drugstores. On the run up to Christmas, competitive deals on seasonal gift packs, fragrance and electricals deliver high volume sales in this peak trading period.   Superdrug’s members-only deals Superdrug launched its members-only...
A.S. Watson has opened its 3,800th Watsons store in Yunnan province, China. One-to-one beauty services  The new store is located in Living Mall of Yunnan in Kunming. It operates more than 185 sq m / 2,000 sq ft and is designed to provide one-on-one beauty services to customers supported by integrated digital experiences. Kulvinder Birring, Watsons China’s CEO, said, “Building customer c...
Superdrug has opened its largest UK store at the Fort Shopping Park in Birmingham. Lifestyle beauty services The new store, which opened on 8th November, covers 929 sq m / 10,000 sq ft. It features a beauty studio complete with a brow bar, nail bar and health services. The store also marked the 1300th UK and Ireland store from its parent company A.S. Watson Health & Beauty UK. Customers ...

Presentations

05/12/2019
Compare retail execution from Boots, Superdrug, Debenhams and key UK grocery operators for health & beauty gifting this Christmas.
04/12/2019
This guide to Hong Kong explores the key trends in grocery retail, the outlook for the country’s differing channels over the five year forecast period and the growth strategies of its leading retailers.
03/12/2019
This guide to Macau explores the key trends in grocery retail, the outlook for the market over the five year forecast period and the growth strategies of country’s leading retailers.
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Key presentations

We review A.S. Watson’s retail outlook over the next five years and the key markets to watch, as it continues to expand around the world.

This in-depth guide to Hong Kong explores the key trends in grocery retail and the growth strategies of the leading retailers in the country.

An essential summary of trading priorities, latest developments, and other key commercial insights for A.S. Watson.

Access key indicators for over 400 retailers and grocery market sizes for over 180 countries.

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We've grouped all the latest drugstores retail news, store visits, retailer profiles and downloadable presentations together in one place.