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A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty.

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Watsons Hong Kong has launched a citywide plastic container recycling programme called ‘Plastic Reborn,’ in collaboration with Procter and Gamble. Watsons’ store network across Hong Kong serve as collection points Together with P&G, Watsons now uses its network of 230 stores across the city as collection points for empty plastic containers.  Hong Kong-based service The Loops will send these u...
A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...
We review how the growth in online shopping has led drugstore operators, such as Walgreens, to partner with last milers. These partnerships are enabling retailers to offer same-day delivery services and are providing new opportunities because of the collaborations. New partnership with Instacart Walgreens has teamed up with delivery company Instacart to offer ‘customers nationwide an unmatc...

Presentations

23/03/2021
In this report, we review our five areas of change for the post-COVID world for drugstores, health and beauty stores, which we identified after the pandemic’s first wave. In line with recent developments globally, we re-examine the trends and highlight opportunities for retailers and suppliers in 2021 and beyond.
12/02/2021
Chinese New Year is the biggest annual trading event for many markets and retailers across Asia, we round up the activity from 2021 and highlight best in class execution from across the region…and beyond.
25/01/2021
This guide to Hong Kong explores the key trends in grocery retail, the outlook for the country’s differing channels to 2022 and the growth strategies of its leading retailers.

Key presentations

Strategic outlook for A.S. Watson

We review A.S Watson’s current performance, plus progress against key strategic objectives.

Hong Kong Country Presentation

This guide to Hong Kong explores the key trends in grocery retail, the outlook for the country’s differing channels to 2022 and the growth strategies of its leading retailers.

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Use our COVID-adjusted forecasts on over 400 retailers in over 180 countries

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