Amazon store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.
04/03/2020
IGD visited one of Amazon’s eight Go units in New York City, in the Chrysler-building.

Presentations

03/03/2020
We visited Amazon's largest and most remarkable store to date featuring its just walk-out technology to see how it continues to push the boundaries of innovation in food retailing.
30/01/2020
With a more challenging outlook for specialist natural and organic retailers in the US, Whole Foods Market continues to raise the bar on store design and emphasising its points of difference. We visited its store in Davie, Florida to see how the format continues to evolve.
03/07/2019
We visited the first of Amazon’s new Clicks and Mortar pop-up store concept, aimed at helping up-and-coming online brands grow their offline presence, reinvigorating high street shopping, whilst demonstrating how Amazon’s Marketplace supports new and innovative businesses.
13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.
06/11/2018
A ‘first of its kind’ pop-up shopping experience offering the latest trends for the season, plus a whole lot more
19/06/2018
We visited Whole Foods Market’s flagship store in Manhattan to see how it is blurring retail and foodservice elements to meet a range of shopping missions.
25/01/2018
We visited the new Amazon Go concept in Seattle to review the technology and core proposition, assess its impact on the future of retail and consider its role in Amazon's ecosystem.
12/10/2017
We recently visited the newly opened Whole Foods Market 365 store in Santa Monica to review the changes which have been made to this innovative, value-orientated format, following its re-launch earlier this year. We assess its prospects for the future and what to expect under Amazon’s ownership.