Videos

06/08/2020
We review the impact of COVID-19 on the five key trends which were set to shape the North American food retail market in 2020 and beyond.

Amazon presentations

Presentations

12/06/2019
Ecosystem based retail has emerged as one of the new buzzwords and operating models in the sector. In this report we introduce the ecosystem model and what suppliers need to consider as a priority.
11/06/2019
Amazon is rolling out physical kiosks in train stations throughout London that will sell a rotating range of products.
14/05/2019
Amazon has a new network of staffed pick up points that allows customers to collect their Amazon parcels in-store at a partner location.
30/04/2019
Find out how technology is changing the convenience store payment experience, in the UK and globally
05/03/2019
Using IGD's 'Global retail trends 2019' as a framework, we explore how private label and brands are evolving and consider the implications of this.
20/02/2019
Amazon has launched an online platform, Amazon Live, that allows sellers to live-stream videos showcasing their products.
20/02/2019

We look at the UK online market, retailers' ecommerce strategies and the opportunities for manufacturers.

Included in the report:

  • Essential information on UK online shoppers
  • UK online and channel sales forecast
  • Emerging trends in the UK online market e.g. personalisation and within the hour delivery
  • Retailers' strategies: Tesco, Asda, Ocado, Sainsbury's, Morrisons, Waitrose and Amazon
  • Future developments e.g. meal planners, frictionless shopping and social commerce 
06/02/2019
Amazon is piloting its own delivery robot with Amazon Scout. The devices will deliver packages to customers in a neighbourhood in Snohomish County, Washington.
21/11/2018
Amazon has opened physical stores that only sell products that have received a 4-star rating or above, are a top seller, or are new and trending on Amazon.com.
19/11/2018
We look at the scale and scope of the US online channel, key trends shaping its development and the growth opportunity over the next five years.
23/10/2018
We highlight the three key themes from this year's Digital Commerce Summit.
13/09/2018
We examine the latest retailer performance in Australia, as well as review the major trends that we identified at the start of 2018.
11/09/2018
Product sampling company Send Me a Sample has made it possible for consumers to order products by simply asking their Google or Amazon voice assistants to send them a sample when they see an advert featuring the Send Me a Sample logo.
20/08/2018
We give a summary of the stores that have been shortlisted for the IGD Small Store of the Year award.
14/08/2018
Amazon and Whole Foods Market have launched a grocery pickup service for US Prime members that means they can pick up their Whole Foods Market orders in as little as 30 minutes, all without leaving their car.
10/07/2018
Amazon has launched Delivery Service Partners, a new programme that allows entrepreneurs to start their own package delivery business under the Amazon brand.
03/07/2018
Amazon has secured the rights to 20 Premier League matches a season from 2019 in a three-year deal.
20/06/2018
Amazon has announced that it is launching a French-speaking version of Alexa in France.
11/06/2018
One year on from the deal, we take a look at the latest developments and what's next for Amazon and Whole Foods Market.
11/06/2018
The strategies and initiatives helping retailers to globalise are changing. Instead of investing in every country, retailers are increasingly building alliances with companies to enable them to build skill and scale quickly. We consider the partnerships being built at the moment and look in-depth at four key companies.
01/05/2018
Amazon has announced that Prime members can now request in-car delivery through Amazon Key.
13/03/2018
Australia's grocery landscape is changing rapidly. For all the latest retailer results and the five big trends that we think will shape the market in 2018 and beyond, check out this report…
30/01/2018
Diageo has launched a new skill for the Amazon Echo Show in the UK to help shoppers make cocktails.
02/01/2018
Bellfield Brewery is the first UK brewery to embrace new voice controlled devices, using artificial intelligence to drive sales.
08/11/2017
Amazon’s innovative new service enables unattended in-home delivery at no extra cost.