Suppliers urged to complete new GSCoP survey

Nick Gladding
Senior Retail Analyst

Date : 04 February 2020

The UK’s Groceries Code Adjudicator (GCA), Christine Tacon, has today (4 February 2020) launched her annual survey, inviting suppliers to share their experiences of trading relationships with major retailers and highlight any issues they are facing.

The survey has played a vital role in helping the GCA to achieve progress for suppliers, demonstrating where retailers efforts have improved Code compliance and identifying areas for them to make improvements. It is an opportunity for suppliers to tell the GCA what Code issues they are facing and whether the regulated retailers are treating them fairly and lawfully.

This year's survey is launched 10 years to the day since the Groceries Supply Code of Practice (the Code) came into force. The survey now includes Home Bargains alongside all other major food retailers.

Suppliers can complete the survey at It will remain open until March 29th.  

Steady progress in compliance  

Christine Tacon said: "The annual survey is the best way for the GCA to understand what issues suppliers are experiencing with the retailers and it is a powerful indicator of the state of relations in the sector. The retailers themselves use the results to help them pinpoint the issues they need to work on.

"I have tracked retailer behaviour through an annual survey since my first year in the role and seen continued progress. The 2019 survey results were the best ever with only four out of ten suppliers reporting having experienced a Code-related issue in the last twelve months - down from a high of eight out of ten in 2014 - but I am still pushing for further improvement. I would like to see if that trend has continued against a challenging retail background and since three additional retailers joined the original ten.

"I need all sectors and sizes of groceries suppliers to complete my survey so please take the time to fill it in, and I welcome a cross-section of views from within suppliers. I am hoping as in past years to receive more than 1,000 replies from suppliers."

Confidentiality assured

The independent polling company YouGov runs the survey on behalf of the GCA so suppliers can be confident the information they provide is treated in complete confidence. YouGov collects and analyses the answers. The results will be announced by the GCA in its newsletter and online in June.

You can register for the GCA’s newsletter here