Online profitability: in-store picking

Simon Mayhew
Head of Online Retail Insight

In the first, of a four-part series, we estimate the P&L for retailers using in-store picking for click and collect and home delivery.

We also cover:

  • Retailers' total operating margins
  • Why retailers have to offer online
  • Shoppers' expectations of online groceries
  • A summary of retailers' additional online revenues and costs

Read the rest of the series:
Part two: Last Milers and Third Parties
Part three: Automated Fulfilment Centres
Part four: Opportunities

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