How will Ocado, and pureplays, annualise a year like no other?

Date : 15 December 2020

Simon Mayhew

Head of Online Retail Insight

A year like no other Back in March, Ocado’s website was down, its app had been pulled, and commentators were hammering the business for its failure to respond to demand, and the inflexibility of its dark stores. But as we’ve seen many times before, Ocado has a habit of proving the doubters…
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