A.S. Watson: Offline + Online is the new retail standard

Date : 19 April 2021

Francis Ramos

Senior Retail Analyst

A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week. She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than…

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