USA store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
21/07/2020
As Walmart Canada looks to implement many of the technologies that have proved successful for Walmart in the US, we look at how the retailer has built its leadership in this area and what else Walmart Canada could draw-on to make a step-change in its business.
20/07/2020
Regionally-based Raley's has launched a new format store centred on transparency, health and education. We take a look inside at some of the key features.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.
04/03/2020
IGD visited one of Amazon’s eight Go units in New York City, in the Chrysler-building.

Presentations

13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.
08/04/2019
Key highlights in this new concept supermarket include fresh, meal solutions, value, ambient category execution, ecommerce fulfilment and a community focus.
25/03/2019
Sam’s Club Now is a live retail lab, developed to enable the retailer to test the latest tech-led initiatives and adapt the in-store layout. We recently visited this club to see how it has built a checkout-free environment and using technologies such as augmented reality and in-store mapping to create a unique experience.
12/03/2019
We visited Kroger's connected store pilot to see how it is deploying its EDGE digital shelf-edge system. In addition to delivering productivity benefits, this technology helps to create an efficient path around the store for shoppers.
11/02/2019
We visited Five Below’s New York flagship store to see how the retailer has become one of the fastest growing dollar store chains in the US, through a unique and differentiated approach.
05/11/2018
Having grown to be the second largest food and grocery retailer globally, we look at how Kroger plans on sustaining growth through innovating in-store.
02/08/2018
We visited this Kroger Marketplace store to understand how it is executing its new strategy in its core format, with a special focus on health, local sourcing and multi-channel initiatives.
19/06/2018
We visited Whole Foods Market’s flagship store in Manhattan to see how it is blurring retail and foodservice elements to meet a range of shopping missions.
30/05/2018
We recently visited Target’s flagship store concept in Minneapolis to see how the retailer is repositioning its stores as distribution hubs and enabling its vision of being ‘America’s easiest place to shop’.
02/05/2018
Lidl entered the US market in 2017 and has been opening a number of stores. We visited one of the latest openings to review how the retailer is adapting its discount format to the market and understand how it is providing a compelling offer for the US consumer.