USA store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
21/07/2020
As Walmart Canada looks to implement many of the technologies that have proved successful for Walmart in the US, we look at how the retailer has built its leadership in this area and what else Walmart Canada could draw-on to make a step-change in its business.
20/07/2020
Regionally-based Raley's has launched a new format store centred on transparency, health and education. We take a look inside at some of the key features.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.
04/03/2020
IGD visited one of Amazon’s eight Go units in New York City, in the Chrysler-building.

Presentations

26/03/2020
Last year, Walmart opened the Intelligent Retail Lab (IRL), taking an existing Neighborhood Market store and transforming it into a live retail lab. We recently visited the store to see how the retailer is using artificial intelligence to improve the in-store experience.
16/03/2020
We visited a Walmart store in Phoenix, Arizona to see the retailer’s latest produce initiative, Produce 2.0.
03/03/2020
We visited Amazon's largest and most remarkable store to date featuring its just walk-out technology to see how it continues to push the boundaries of innovation in food retailing.
24/02/2020
Albertsons' new Star Market store format in downtown Boston is a great example of how the retailer has flexed a large format store for an urban location. See how the retailer has incorporated a street-level convenience store and expanded foodservice offer to optimise a high traffic location.
30/01/2020
With a more challenging outlook for specialist natural and organic retailers in the US, Whole Foods Market continues to raise the bar on store design and emphasising its points of difference. We visited its store in Davie, Florida to see how the format continues to evolve.
25/11/2019
A closer look at Lidl US new concept. We recently visited one of the newly opened Lidl stores in Lacey, New Jersey. The new concept introduces new types of fixtures with a more premium and improved design. It is more aligned with American shoppers' needs and expectations.
05/11/2019
We've been inside Wegmans' flagship store development to see how the retailer has built one of the most productive food retail formats in the US.
26/07/2019
We take a first look at CVS's new HealthHUB format. See how the drugstore operator is creating a convenient healthcare destination through new health-led services, an enhanced focus on wellness and integration of tech, designed to boost in-store experience and drive efficiencies.
08/07/2019
Ahold Delhaize has developed a new format for urban locations. Giant Heirloom Market has been developed to better connect urban customers to real food and inspire the local community to eat better for less. We recently visited the format's first location in Philadelphia.
17/06/2019
We recently visited Giant Direct, powered by Peapod, Ahold Delhaize's new dark store concept. Offering both home delivery and click and collect options we look at how this fits into the retailer's broader ecommerce strategy and the benefits it delivers.