USA store visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Presentations

25/11/2019
A closer look at Lidl US new concept. We recently visited one of the newly opened Lidl stores in Lacey, New Jersey. The new concept introduces new types of fixtures with a more premium and improved design. It is more aligned with American shoppers' needs and expectations.
05/11/2019
We've been inside Wegmans' flagship store development to see how the retailer has built one of the most productive food retail formats in the US.
26/07/2019
We take a first look at CVS's new HealthHUB format. See how the drugstore operator is creating a convenient healthcare destination through new health-led services, an enhanced focus on wellness and integration of tech, designed to boost in-store experience and drive efficiencies.
08/07/2019
Ahold Delhaize has developed a new format for urban locations. Giant Heirloom Market has been developed to better connect urban customers to real food and inspire the local community to eat better for less. We recently visited the format's first location in Philadelphia.
17/06/2019
We recently visited Giant Direct, powered by Peapod, Ahold Delhaize's new dark store concept. Offering both home delivery and click and collect options we look at how this fits into the retailer's broader ecommerce strategy and the benefits it delivers.
13/05/2019
Last year, Amazon opened its first Amazon Go store to the public in Seattle. One year on and the network has grown to 12 locations. We recently visited one of its new stores in San Francisco to see how the format is developing and to consider what's next.
08/04/2019
Key highlights in this new concept supermarket include fresh, meal solutions, value, ambient category execution, ecommerce fulfilment and a community focus.
25/03/2019
Sam’s Club Now is a live retail lab, developed to enable the retailer to test the latest tech-led initiatives and adapt the in-store layout. We recently visited this club to see how it has built a checkout-free environment and using technologies such as augmented reality and in-store mapping to create a unique experience.
12/03/2019
We visited Kroger's connected store pilot to see how it is deploying its EDGE digital shelf-edge system. In addition to delivering productivity benefits, this technology helps to create an efficient path around the store for shoppers.
11/02/2019
We visited Five Below’s New York flagship store to see how the retailer has become one of the fastest growing dollar store chains in the US, through a unique and differentiated approach.