Videos

06/08/2020
We review the impact of COVID-19 on the five key trends which were set to shape the North American food retail market in 2020 and beyond.

USA  presentations

Presentations

12/04/2021
Following a year of accelerated growth, we look at five ways the online grocery channel is transforming in the US as retailers aim to improve profitability. This includes optimising fulfilment, placing stores at the heart of their plans and developing businesses in new verticals.
01/04/2021
Starbucks is utilising technology to help blind and low-vision customers navigate its U.S. stores.
01/04/2021
Explore 10 sustainability case studies, we have spotted in the food and CPG industry, during the first quarter of 2021.
30/03/2021
Around this time last year, many countries globally were busy dealing with the outbreak of the COVID-19 pandemic, with shoppers’, therefore, focused less on Easter celebrations. Despite the pandemic’s effects still being felt in many countries, brands and retailers are looking to inspire and excite shoppers this Easter to help create a memorable event.
29/03/2021
A key strategy hypermarket operators are are using to win back market share is to modernise stores’ look and feel. This helps it to draw shoppers back into large format stores, especially in out-of-town locations. In this report we provide examples of where retailers have modernised their stores’ look and feel to generate excitement and boost footfall.
23/03/2021
In the second of a three-part series, we provide recommendations on how to design for the convenience channel, with case studies on growth categories, strategic partnerships and price differential.
23/03/2021
In this report, we review our five areas of change for the post-COVID world for drugstores, health and beauty stores, which we identified after the pandemic’s first wave. In line with recent developments globally, we re-examine the trends and highlight opportunities for retailers and suppliers in 2021 and beyond.
22/03/2021
In the second of a three-part series, we highlight retailer click and collect best practice, from digital marketing, all the way through to post collection customer service. The report includes examples from 17 different markets.
17/03/2021
Albertsons, the third-largest grocery retailer in the US, has partnered with Tortoise, a logistics automation firm, to pilot a remote-controlled zero-emission delivery vehicle in Northern California.
17/03/2021
Dove has introduced a refillable deodorant, with the supplier promising a ‘buy once, refill for life’ product.
17/03/2021
Ox is a US-based order fulfilment software provider that allows companies to fully optimise their fulfilment operations by empowering their workforce to do more.
12/03/2021
Retailers and suppliers are generating positive returns as they implement omnichannel-focused initiatives. From higher shopper spend to more efficient operations, omnichannel projects are helping companies stand out and gain share.
10/03/2021
Mars Wrigley has partnered with US-based retailer, Wakefern, to pilot a robotic kiosk in-store to offer a range of its impulse products for sale.
08/03/2021
In the first of a three-part series, we explain why convenience retail is increasingly important globally and provide recommendations on how you should respond.
05/03/2021
Updated with new examples - Major foodservice operators are starting to roll-out new store concepts, developed for the post-pandemic era. We look at 10 formats and the key themes linking them together.
18/02/2021
Most global food retail markets experienced accelerated growth during 2020 as consumer spending on food shifted from out-of-home to at-home. In this report we look at the impact on growth across major markets in 2020 and the prospects through to 2022.
18/02/2021
The GIANT Company’s GIANT Direct and MARTIN’S Direct online grocery shoppers can access an easy-to-use environmental and social impact rating system powered by HowGood.
15/02/2021
We look at Ocado's performance, the impact of COVID-19, its strategic priorities, and the implications for manufacturers.
05/02/2021
Coca-Cola has teamed up with Walmart and DroneUp, a drone services provider, to bring Coca-Cola with Coffee and Coca-Cola with Coffee Zero Sugar to the community of Coffee County, Ga.
04/02/2021
American football’s Super Bowl is one of the largest sporting events globally. We look at how retailers and suppliers are adjusting their approaches this year. While campaigns focus on key pandemic themes, including the switch to virtual and a focus on community, they also reflect the restrictions on social gatherings which remain in place in many locations.
26/01/2021
As one of the major success stories of 2020, we review the strategic priorities for Costco and the opportunities for suppliers to engage further with one of the world's largest retailers.
21/01/2021
Five global trends that will shape convenience retailing in 2021 and beyond, with examples from Europe, Asia, North America and Latin America.
21/01/2021
Ahold Delhaize USA’s Retail Business Services is trialling UV disinfection robots from Ava Robotics in two of its affiliated distribution centres to help enhance cleaning procedures during the COVID-19 pandemic.
21/01/2021
At the end of 2020, Kroger introduced smart carts to its Madeira store.
21/01/2021
In 2019, Walmart began an autonomous vehicle pilot with Gatik to move customer orders on a two-mile route between a dark store and a Neighborhood Market in Bentonville, Arkansas.