USA news

02 February 2021
Walgreens is partnering with Synchrony and Mastercard to launch a new credit card that connects with its myWalgreens loyalty programme. Offering ‘differentiated healthcare services and benefits to customers’ Walgreens announced it will launch the co-branded credit cards in H2 2020. The credit cards will be issued by Synchrony Financials, while there will also be a separate prepaid debit car...
01 February 2021
As Ahold Delhaize looks to embed initiatives to help it become an industry-leading local omnichannel retailer , we round up news from the retailer as it expands online in the US. Giant launches ecommerce subscription programme… The Giant Company has launched its ecommerce subscription programme, using the brand name Choice Pass. The pass is linked to Giant’s Choice Rewards loyalty progra...
28 January 2021
Walgreens Boots Alliance (WBA) has appointed Rosalind Brewer as its new chief executive officer. She succeeds Stefano Pessina, who will transition into the role of executive chairman of WBA. Brewer recently served as COO of Starbucks Brewer will take on the role from 15 March 2021 and will also join the WBA board of directors on that day. She most recently served as Starbucks’ chief operati...
28 January 2021
Walmart is rebranding its in-house media business, Walmart Media Group, to Walmart Connect, as it expands its focus across digital and physical platforms. Three focus areas Growing its media business is a strategic focus for Walmart as part of its goal to develop alternative revenue and profit streams. With over 150m weekly customers, Walmart Connect will aim to optimise the retailer’s phys...
28 January 2021
Building on its existing automated micro-fulfillment partnership with Alert Innovation, Walmart is scaling up its programme through engaging with a broader range of partners including Dematic and Fabric. Improving availability, speed and efficiencies Walmart started piloting the micro-fulfillment concept at its store in Salem, New Hampshire, in 2019, using an automated solution in partnersh...
25 January 2021
Kroger and Ocado have confirmed Phoenix, Arizona as the location for one of its 10 announced Customer Fulfillment Centres (CFC). We look at where the two companies will be aiming to grow their share of the US online grocery market. Supporting Fry's and Fry's Marketplace banners Last year, Kroger announced that it would open new facilities in the Great Lakes, Pacific Northwest and Southwest ...
21 January 2021
Amongst all modern retail channels, the impact of COVID-19 from a global perspective, has varied the most in convenience. The channel, however, continues to offer a massive opportunity for retailers and suppliers globally, benefiting from longer term consumption trends such as smaller households and more consumers shopping locally. With this in mind, we have identified five themes that we expect ...
20 January 2021
Following a relative reluctance to develop its ecommerce business to include a store pickup service, Costco is testing a curbside model at stores in New Mexico, USA. Optimising its partnership with Instacart Although Costco has operated an online non-food business for several years, it wasn’t until 2017 that it started to offer a grocery-focused service. Launching three and a half years ago...
20 January 2021
Autonomous, or checkout free, store concepts have been gaining ground over the last few years, with companies piloting different models. This has accelerated since the start of the pandemic as retailers look to develop contactless and frictionless solutions. We highlight four which have recently launched, or are set to make their debut, in North America. 1. CIBO Express, Newark Airport, New Yo...
18 January 2021
With health and wellness the focus for many retailers at the start of the year, we look at three new initiatives from North America. These are centred on helping consumers make healthier choices, access specialist information, and track progress on their healthy eating journeys. USA: Hy-Vee launches virtual dietitian platform The new platform, Healthie, from Midwest-based Hy-Vee, enables cu...