USA news

20 January 2020
It’s been almost two years since Amazon Go opened to the public in Seattle. We visited a recently opened store in New York to see how the format is evolving. Over the last two years, the network has grown to 24 stores across four cities, Seattle, San Francisco, Chicago and New York. The retailer has opened in a mix of locations, with a range of different footprints, typically 1,000 to 1,500 sq...
19 January 2020
Walmart has made a series of leadership changes at its US stores and Sam’s Club operations, including appointing a new chief merchandising officer for its core domestic business. Scott McCall becomes chief merchandising officer As reported by Talk Business and Politics, Scott McCall is appointed as the retailer’s new chief merchandising officer. Steve Bratspies, who has held the role for th...
16 January 2020
We’ve been out at NRF’s Retail Show in New York, the largest retail technology event globally. Here’s our view on how the tech landscape is evolving. 1. Technology firms are focusing on helping retailers be better operators Given the scale of the event, technology providers covering the entire supply chain from distribution and logistics through to customer apps and shopper loyalty were pre...
16 January 2020
Target’s holiday sales came in below expectations, with the company citing weaknesses in key non-food categories. Slowing store and digital sales Over the combined November/December period, Target’s comparable store sales increased 1.4%, below expectations. Having delivered comp sales of 4.5% in Q3, and a strong performance up to that point on the bac of major investments in stores, digital a...
13 January 2020
Whole Foods Market has unveiled a new look and brand name for its core private label range. Contemporary look and feel The retailer is transitioning its 365 Everyday Value range to 365 Whole Foods Market. As part of this change, the brand is getting a more contemporary look and feel. The updated range is starting to roll-out into stores, with point-of-sale informing customers of the change....
12 January 2020
Speaking at the NRF Retail Show in New York, Microsoft’s CEO, Satya Nadella, outlined the trends shaping retail. Retailers must build their “tech intensity” The importance of data was a recurring theme in a keynote presentation by Microsoft’s CEO, Satya Nadella, to delegates in New York. Describing data as “the demand signal for the world,” he stated that it can help companies to understand...
11 January 2020
Walmart has opened a Neighborhood Market in Miami, Florida which features only self-checkouts. Aiming to improve checkout speed This new development is a first for Walmart in the US, although last year it opened a store in Chile, under the Lider Express banner which was also comprised of self-checkouts only. Walmart plans on assessing the impact on the customer experience, including checkou...
09 January 2020
Walgreens Boots Alliance reported sales of US$34.3bn, up 1.6% in the first quarter ending November 30th 2019 (+2.3% at constant currency). Operating income declined sharply, down 27.6% to US$1bn. Executive Vice Chairman and CEO Stefano Pessina described the performance as “soft”, but reiterated that the business remained confident in its long-term strategy.   Challenging conditions dampen ...
09 January 2020
Following a pilot launch phase last year, Walmart has gone fully operational with its test of Alert Innovation’s Alphabot technology, its automated micro-fulfillment solution. Automating grocery ecommerce picking Walmart initially announced in 2018 that it would partner with Alert Innovation to pilot an in-store robotic picking system for grocery ecommerce orders. The Alphabot technology, w...
08 January 2020
We review the strong Q3 results at Albertsons, driven primarily by online and private label performance. Growth picking up For the quarter, sales increased by 1.9% to $14.1bn, with identical store sales growing by 2.7%. This is the strongest quarterly growth this year and was helped by the 34% increase in its online sales; both its online home delivery and Drive Up & Go pickup sales. During...