Thailand news & analysis

29 April 2021
Shopping malls will reduce operating hours in 18 high-risk provinces. The context After a year of relatively minor outbreaks, Thailand is recording its biggest and fastest spread of COVID-19. The number of cases has increased to 61,699, doubling the number since the start of April. There are 178 fatalities. The Thai government has yet to start mass vaccinations. New hours will take effec...
19 April 2021
A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...
08 April 2021
Asia-based ecommerce platform Shopee intends to premiumise its beauty offerings, by increasing its focus on K-beauty brands.  Sales of Korean beauty continues to grow in Southeast Asia and Taiwan Korean beauty products remain as one of the top-selling products of Shopee.  The retailer has seen more shoppers searching and buying K-beauty brands on its platform, due to the popularity of K-pop c...
22 March 2021
Central Retail Vietnam, which operates Big C, has launched Tops Market in Ho Chi Minh City.   Big C renamed in Vietnam Three Big C supermarkets in Ho Chi Minh City (Big C An Phu, Big C Thao Dien and Big C Au Co) were officially rebranded to Tops Market in March. Four other Big C supermarkets in Hanoi will be renamed in the third quarter of this year. In addition, five Big C hypermarkets loc...
16 March 2021
A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...
15 March 2021
Dairy Farm International has reported an 8% drop in its subsidiaries’ revenue to US$10.3bn in FY20 (ending December 2020).  But total sales including from its associates and joint ventures has increased by 2% at US$28.2bn, primarily due to a higher sales contribution from Yonghui. Growth in grocery retail and IKEA offset by health & beauty and convenience The group’s sales performance in 20...
03 March 2021
Stephane Coum, CEO of Central Food Retail under Central  Retail  in Thailand, shares how the company has tackled the challenges brought by the COVID-19 crisis, its transformation plans and building resilience for the future. Central Food Retail operates across many different formats and banners: Central Food Hall, Tops market, Tops SUPERSTORE (which competes with hypermarkets), Tops daily and Fam...
03 March 2021
Major retailers, Central Retail, Berli Jucker and CPALL, report revenue declines for FY2020. COVID-19 well controlled in Thailand The spread of COVID-19 was under control until the third quarter of last year. A new wave of increased daily cases started in mid-December, impacting year-end festivities. The government imposed an array of restrictions by province to avoid a national lockdown an...
17 February 2021
Charoen Pokphand Group, which acquired Tesco’s stores in Thailand and Malaysia, has introduced a new logo and name. From Lotus supermarket to Tesco Lotus and back to Lotus’s CP Group ran into financial challenges in 1998 during the Asian financial crisis and sold 75% of its stake in Lotus supermarket to Tesco. The stores were renamed to Tesco Lotus then. CP re-purchased the Southeast Asian ...
16 February 2021
A.S. Watson has reported some trends that will shape the future of health and beauty, and other retail channels in 2021. Offline + online strategy as the new retail standard The pandemic has changed the shopping habits of customers, evolving their expectations and desires.  Like other retailers, A.S. Watson Group has witnessed a surge in online shopping in 2020, but it was able to adapt qui...