Thailand news & analysis

30 June 2021
Boots Thailand has launched a new store concept, ‘Boots A Day by Boots’, which the retailer says has the look and feel of a modern convenience store. The new concept is a hybrid model combining a traditional convenience store, which offers everyday products and grab and go food items, and a health and beauty store. ‘Responding to the need for convenience’ The new store located in Pathum Tha...
24 June 2021
Lotus’s launches its first “Lotus Smart City Supermarket” concept in The Market Bangkok mall. Right in the middle of the city The store is located in a trendy mall near the Ratchaprasong intersection. It is within walking distance of Big C Ratchdamri and Central Food Hall Central World. This is a popular tourist destination with many retail businesses where even locals will go for shopping ...
23 June 2021
Pride month is observed across many markets in Asia, although it is not as huge as the celebration in Europe and the Americas.  COVID-19 restrictions have hindered plans to have physical gatherings for Pride month, but the pandemic has not stopped some retailers in Asia to launch virtual campaigns for this occasion. Philippines: Alibaba-owned Lazada recognises the LGBTQIA+ stigma  Man...
16 June 2021
Vaccination to protect against COVID-19 is now more accessible in Asia, but the uptake has been sluggish.  To encourage more people to get the jab, some retailers as well as suppliers from the food and grocery industry are offering discounts and prizes for vaccinated individuals.  Hong Kong: ParknShop, Watsons and Sa Sa offer cash vouchers The CK Group has launched a lottery for Hong Kong r...
08 June 2021
Last September, the retailer shared plans to open its first flagship store in Thailand in 2021 with its joint-venture partner CP ALL. However, the plans have changed, and it will only sell products through its partner. Adjusting business strategy to fit demand The retailer’s planned to open stores between 200-300 sq. m., with 20% of the products under the Guardian brand. The company is focu...
08 June 2021
After the acquistion of Tesco Lotus, CP Group has been transforming its stores in Thailand and Malaysia. Tesco Lotus Express stores, rebranded as Lotus's Go Fresh, is more focused on focuses on fresh produce and meat than before. In this article, we focus on the key changes and what it means for the retailer. A new look Lotus's Go Fresh stores are between 300-500 sq.m. Its first flagship co...
19 May 2021
Retailers report poor performance in Q1 2021 due to the high base in Q1 2020. Thai stores were still operating as normal in January and February in 2020. Most of the retailers also benefited in March 2020 when shoppers started stockpiling before the first lockdown. Q1 2021 affected by new waves of infection Thailand is fighting a third wave of infections, the worst after a year of relativel...
14 May 2021
Dairy Farm International has reported that its sales in the first quarter of 2021 continue to be significantly affected by the pandemic.  Shopper behaviour has now normalised, affecting comparison with sales performance in 2020 Since spending patterns of consumers have now normalised compared with the high sales base in the first quarter of 2020, like-for-like sales of Dairy Farm’s grocery ...
29 April 2021
Shopping malls will reduce operating hours in 18 high-risk provinces. The context After a year of relatively minor outbreaks, Thailand is recording its biggest and fastest spread of COVID-19. The number of cases has increased to 61,699, doubling the number since the start of April. There are 178 fatalities. The Thai government has yet to start mass vaccinations. New hours will take effec...
19 April 2021
A.S. Watson’s Group COO and CEO of A.S. Watson (Asia and Europe), Malina Ngai, has spoken at the industry event Beauty Tech Live this week.  She has explained how O+O (Offline plus Online) has become the new retail standard in health and beauty. O+O customers spend three times more than exclusive instore shoppers Malina Ngai describes O+O as “how customers shop today. The customer journey ...