Ecommerce round-up: five developments in the channel

Date : 01 February 2021

Rachel Sibson

Retail Analyst

As Glovo and foodpanda extend their reach and range of services and Netherlands-based Jumbo adds further delivery capacity, we round up five developments affecting the online channel.

Glovo to add more darkstores to support Q-commerce growth…

After receiving a further €100m of funding, Glovo is planning to expand its presence of darkstores to 100 by the end of 2021, up from 18 today. Glovo said it was looking to buy infrastructure in Spain, Italy, Portugal, and Romania. Commenting on the plan, Glovo’s chief executive, Oscar Pierre, said: “We are going to work so that all kinds of business, from large chains to corner shops, can reach more clients thanks to new technology and efficient infrastructure.

…As it also launches service package to its offer in Spain

Naturgy, a gas and electricity provider, has signed an agreement with Glovo that has led to the launch of the EasyGo service through its app. Through the service, consumers will be able to find someone to repair their boiler, gas or electric heater, and air conditioning equipment; as well as appliances, such as washing machines, dryers, dishwashers, or refrigerators, and locksmiths too. The service, which is initially available in Valencia and Seville as a trial, will be available 24 hours a day, seven days a week, with a tradesperson coming in three hours if the repair is urgent. The trial will last for six months, with the service to be expanded after that, if successful, to other cities where Glovo operates.

Jumbo adds new delivery centre in the Netherlands

Following strong online growth in 2020, when sales increased by more than 50%, Jumbo has continued to add capacity to support further growth in 2021. This has seen it open a new delivery centre in Bemmel, its eighth in the country, which will enable it to fulfil more orders and open more delivery slots for shoppers. The new centre will meet demand from shoppers around Arnhem, Nijmegen and Ede, part of the Betuwe municipality and the province of Utrecht, and a part of northern Limburg.

foodpanda launches its own stores in Romania

foodpanda Romania has opened its pandamart food store concept in the country with the addition of two stores in in Bucharest and Cluj-Napoca. Through the stores foodpanda offers a range aimed at meeting shoppers’ on-the-go and top-up needs. Stores’ offer includes food and drinks, cosmetics and cleaning products, baby products and pet food. Shoppers who order directly from its stores will get deliveries in half an hour. At the stores’ opening foodpanda said it was aiming to add further examples in Oradea, Targu Mures, Pitesti, Ploiesti and Iasi by the end of 2021.

Bringg partners with Uber for delivery

Bringg has partnered with Uber as it looks to improve its offer for its shoppers globally. The partnership will provide Bringg’s shoppers, both retail and B2B customers, with access to Uber Direct’s drivers, enabling them to enjoy same-day and next day delivery. The companies said the partnership will help ‘scale deliveries by expanding Bringg’s customers’ delivery networks while also offering them the ability to measure and manage every fleet of drivers through a single platform’. Meanwhile, for Uber Direct, it means the company can launch its services to retailers.

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