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Following the outbreak of Coronavirus (COVID-19) three months ago, retailers in Singapore have responded with urgency and empathy as the situation evolves - we will continue to update this article with the latest developments...

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FairPrice and Cold Storage in Singapore are setting up priority shopping hours for vulnerable groups to boost social distancing measures. First hour every Monday at all FairPrice stores The retailer has recently launched safe distancing measures, like floor markings at checkouts, to manage queues. It has also put a stop to food sampling activities for now too. It has also announced a Priori...
Marks & Spencer has opened its first standalone food hall at One Raffles Place in Singapore’s business centre. The 222 sq. m. store is right by a busy train station and highly visible from the street.  It is filled with a wide range of hot food-to-go, pastries, chilled food-for-later, dairy products and fresh produce. First hot food counter in the region The store has been opened for a...
Dairy Farm has reported a mixed set of results for the fiscal year ended 31 st December 2019. Performance of its Southeast Asia Grocery Retail and Health and Beauty businesses improved, but underlying profit for the Group was impacted by social unrest in Hong Kong. Sales growth from 4 out of 5 divisions, but 2019 sales down 4.7% Dairy Farm’s sales in 2019 fell 4.7% to US$11.1bn year-on-yea...

Presentations

02/04/2020
We review how retailers in Singapore have been responding to the Coronavirus (COVID-19) pandemic, both influencing shopper behaviour and also keep up with changing government regulations.
24/03/2020
To try and stop shoppers panic buying products in stores retailers have been displaying high demand products at the front of store, along with allowing media into their warehouses.
19/03/2020
We summarise learnings that can be taken from how retailers, suppliers and shoppers in Asia have responded to some of the challenges raised by Coronavirus (COVID 19).
17/03/2020
After undergoing months of renovation, Cold Storage flagship in Singapore has relaunched as CS Fresh. The store has a dine-in oyster bar, ready-to-eat curry station, urban vegetable farm display and the widest organic vegetable range in Singapore.
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