North America Store Visits

Our store visit reports feature floor plans, store photos and full commentary written by our team of international retail experts. Dozens of reports are made every year of stores that feature new concepts in food and grocery retail.

Videos

27/11/2020
The GIANT Company has recently remodelled its flagship store in Camp Hill, Pennsylvania. Watch to see how the retailer has enhanced its fresh food offer, developed a new food court and introduced a self-service 'Tap Wall'.
08/10/2020
Walmart has revealed a new look and feel for its US Supercenters, with inspiration taken from airports to help its shoppers complete a fast and easy trip. We look at the key features of the concept and what they mean for the business.
17/09/2020
See inside our pick for September’s store of the month, Amazon’s first Amazon Fresh grocery store. We look at how Amazon is creating a seamless, convenient shopping experience.
25/08/2020
See inside the new concept which Schnuck Markets has developed to target the competitive natural foods segment.
28/07/2020
We visited Vancouver's first drive-thru grocery store to discover the inspiration behind the format and what it could mean for the wider industry.
05/03/2020
We visited Amazon’s new format, Amazon Go Grocery, to see how the retailer is deploying its just walk-out technology within a larger footprint.

Presentations

07/04/2021
We recently visited Sobeys' Safeway-bannered supermarket which has been opened in the heart of downtown Vancouver, Canada. We look at how the retailer has adapted the format for this urban location and how it fits into its broader strategy.
09/02/2021
Last September, Albertsons opened the latest iteration of what it refers to internally as Pavilions 2.0, which features a new décor package for the upscale banner. We recently visited this store to see the key changes and how it aligns with the retailer's format strategy.
15/01/2021
Save-On-Foods' latest store development showcases its strengths in prepared foods, local sourcing and health and wellness, aiming to meet multiple shopper missions through its core supermarket format.
07/12/2020
Although the COVID-19 pandemic curtailed most of our travel plans in 2020, there has been no shortage of new store concepts. We highlight 50 new food retail and drugstore concepts that are set to inspire store developments in 2021 and beyond.
16/11/2020
Amazon has recently launched an innovative physical food retail concept. We look at some of the unique elements of this format including the Amazon Dash Cart and the integration of Alexa, its voice-based assistant.
11/11/2020
We look inside one of HEB's most recent store openings as it continues to develop stores more than 10,000 SQ M, optimising its value credentials, fresh food capabilities and local relevance.
03/11/2020
We visited Fresh St. Market's Vancouver flagship to see how the retailer has adapted its offer for an urban catchment.
24/09/2020
We review the latest store opening from Ahold Delhaize's Hannaford banner in the USA, including how the retailer optimises its global scale to deliver a locally relevant proposition.
03/08/2020
We look at how Trader Joe's is able to create a unique and exciting shopping environment and stand out in a competitive market.
23/07/2020
Publix continues to push ahead with the roll-out of the GreenWise Market specialty format. We review one of the latest stores to open as the retailer aims to build a stronger presence in the natural foods segment.