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In response to more consumers staying at home, retailers in Japan are investing more in their online grocery offer.

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Monthly data updates from the three largest convenience chains in the world, 7-Eleven, FamilyMart and Lawson, focusing on sales, customer footfall and average customer spend in Japan.  Our view Overall, COVID-19 has boosted supermarket and online sales in Japan, but impacted convenience negatively. Japanese convenience stores have struggled during the pandemic. A fall in customer numbers vi...
Japan’s anti-monopoly regulators are encouraging convenience store chains to provide franchises the option to reduce store trading hours. 24 hours trading a hot topic In a report by the Fair Trade Commission, it said, "We indicated that it could be a problem under the anti-monopoly laws. We requested immediate improvements and asked that improvements be reported to us." The commission war...
Aeon has confirmed the site for the first Ocado Customer Fulfilment Centre in Japan. It will serve customers in Chiba province and the Tokyo Metropolitan Area. A first step to go live in 2023 The first Customer Fulfilment Centre (CFC) will be located in Honda-cho, Midori-ku, Chiba-city. The CFC can hold a large range of approximately 50,000 products. It operates 24 hours, with picking opera...

Presentations

04/09/2020
Strategies used by retailers and brands to drive H&B sales in Asia despite the COVID-19 pandemic are discussed in this report, supported by case studies covering key aspects such as products, marketing, technology, offline stores and online channel.
04/09/2020
Since the outbreak of COVID-19, convenience chains in Japan have struggled. However, Lawson’s minimart format, Seijo Ishii, continues to trade strongly. We review its latest performance, in-store category best practice and supplier opportunities.
26/08/2020
Mos Burger, a Japanese hamburger chain, has started using robots to service customers.
24/08/2020
Working from home has become the new norm for many, however office workers still sometimes want a change of scene – and a decent coffee. To meet this need, Starbucks Japan has collaborated with design consultant ThinkLab to develop a coworking space concept in the 2nd floor of its Tokyo Ginza shop.
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Key presentations

This guide to Japan explores the key trends in grocery retail, the outlook for the country’s differing channels over the five year forecast period and the growth strategies of its leading retailers.

Five year growth forecasts for the grocery market, the leading retailers and modern trade grocery channels in Japan.

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