A.S. Watson Group, the world’s biggest international health and beauty retailer, has recently announced its refreshed social purpose and 2030 vision for sustainability. Commitment to ‘put a smile on our customers’ faces’ Since the A.S. Watson Group is operating on a massive scale globally, it is determined to take stronger responsibility towards the customers they serve, as well as the envi...

Dairy Farm International has reported an 8% drop in its subsidiaries’ revenue to US$10.3bn in FY20 (ending December 2020).  But total sales including from its associates and joint ventures has increased by 2% at US$28.2bn, primarily due to a higher sales contribution from Yonghui. Growth in grocery retail and IKEA offset by health & beauty and convenience The group’s sales performance in 20...

A.S. Watson has reported some trends that will shape the future of health and beauty, and other retail channels in 2021. Offline + online strategy as the new retail standard The pandemic has changed the shopping habits of customers, evolving their expectations and desires.  Like other retailers, A.S. Watson Group has witnessed a surge in online shopping in 2020, but it was able to adapt qui...