JD.com is pondering investment options in Hong Kong, with plans for unstaffed stores and other innovations.
Innovations in HK
The retailer has been investing heavily in partnerships, especially with brick-and-mortar retailers, to accelerate its offline presence and bolster its O2O strategy. Now, JD.com is planning to bring drone delivery services and unstaffed stores to Hong Kong.
JD.com's senior business development manager, Ben Chuk said, 'As JD.com transforms itself beyond an e-commerce platform, we will start opening our smart retail technologies to Hong Kong clients, especially to bigger corporations and close partners [...] for instance, unstaffed convenience stores that have already been in operation in the mainland – we are exploring the possibility to partner with Hong Kong brands in setting up such stores.'
Collaboration with local retailers
The company is exploring different ways to collaborate with HK retailers to sell their products to mainland Chinese consumers. It already has an agreement with Dairy Farm International food and beverage subsidiary Maxim’s and beauty retailer Sa Sa International. Last month, JD.com also signed an agreement to partner Fung Retailing Ltd to develop AI retail solutions to transform the retail landscape.
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