Circle K supporting senior shoppers in HK

Date : 06 March 2018

Circle K will introduce a cash withdrawal service, allowing elderly consumers to withdraw cash at selected stores in Hong Kong.

How does it work?

EPS Company (Hong Kong) is an association of 20 major banks in Hong Kong, and the market leader for electronic payments in the country. EasyCash for Senior Citizens allows the elderly to withdraw money at selected stores without the need to make a purchase. To use the service, consumers need to present their senior-citizen card and ATM card issued by EPS member banks. Staff members at Circle K stores will be able to provide withdrawals in multiples of HK$100, up to HK$500.

The service will start in 34 Circle K stores across Tin Shui Wai, Sheung Shui, Yuen Long, Cheung Chau and Tung Chung, Lantau Island. It will be gradually rolled-out to most Circle K stores in HK by the end of the year.

Our view

In Hong Kong, most consumers readily use the Octopus Card to make travel, food and grocery payments. The Octopus Card is a contactless stored value card that provides a safe, simple and secure way to pay. It also covers Macau and Shenzhen, offering convenience to people frequently travelling among, Shenzhen, Hong Kong and Macau.

As the second largest convenience chain in the country, Circle K's latest initiative will provide the elderly community an alternative method to withdraw cash conveniently. This should prove even more relevant as it rolls-out to stores in neighbourhood areas, where access to an account holding bank is further away.

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