Waitrose begins new welcome desk rollout

Date : 20 May 2013
Waitrose is to install new concierge-style welcome desks in 100 stores this year, that will act as an interface for waitrose.com customers and offer new personalised services. Supporting Waitrose's move to be an omnichannel retailer Waitrose's move comes as the retailer ramps up its investment…
OR
Register for free to continue reading...
IGD provides the latest news, research and insight to help businesses in the food and consumer goods industry succeed.
With a free account you can access:
  • In-depth articles on the latest developments in the industry
  • Free guides and whitepapers from our functional experts
  • Access to a range of topic-specific newsletters